When I bought my 5S as I always do from my Local Apple store an hour away...It's all good I took a chance this time where I usually sell it private and took it with mre to Apple because i was going home with a 5S anyway. They offer trade ins from a 3rd party and NO i don't know who but I was offered $350.00 for a 2 year old 16GB and took it. I left the store with a space gray 32GB 5S and Applecare + for just over $100.00 so after setup hanging around to make it worked right. I left, Walked out the door and right out front had a Zagg Screen protector put on and N/C because somehow he got the idea they swapped phones so he put the new one on nor knowing the difference. He what the heck, I did not volunteer anything. Anyway a productive and good deal for me.