1. Brain171's Avatar
    Help! My phone got dish soap on it!

    My girlfriends iphone 4 got some dish soap on it, mainly on the bottom around and in the charging port and speakers. The phone is still on but the home button no longer works or is unresponsive. Can you please tell me what to do? Thank you so much!

    Brian
    10-13-2012 09:11 PM
  2. John Yester's Avatar
    Hold power button and swipe to turn off. Put in a bag of rice for 24 hrs.
    10-13-2012 09:22 PM
  3. Fausty82's Avatar
    Hold power button and swipe to turn off. Put in a bag of rice for 24 hrs.
    That's about all you can do with it... the bad part is, that soap, unlike water, won't dry "clean". The viscosity and chemicals in the soap are gonna continue to create problems if it actually got inside the phone and on to any of the internal components... gonna be gunky and gooey.
    10-13-2012 09:25 PM
  4. Brain171's Avatar
    Ok it is in rice now. Wasn't sure since its not water, pure dish soap.
    10-13-2012 09:26 PM
  5. Guacho's Avatar
    Ok it is in rice now. Wasn't sure since its not water, pure dish soap.
    Mmm I dont think rice is going to help then.. Hope it's not that bad
    10-13-2012 09:30 PM
  6. John Yester's Avatar
    Ya not much else to do besides pray it works. Have Apple care or Insurance?

    If it's just the button, you can just pay to have apple service it, but it will cost ya.
    10-13-2012 09:33 PM
  7. Brain171's Avatar
    This phone is less than a year old, anything that can happen with that?
    10-13-2012 09:34 PM
  8. Fausty82's Avatar
    This phone is less than a year old, anything that can happen with that?
    Contractually, no. It's considered physical damage/abuse. If you throw yourself on the mercy of the genius, you might get lucky. Otherwise, you'll be on the hook for the cost of the repair... unless you have AppleCare+ or insurance through your carrier.
    10-13-2012 09:37 PM
  9. Guacho's Avatar
    This phone is less than a year old, anything that can happen with that?
    Take it to an Apple store and tell them what happened, their customer support is so good they might help you out..
    10-15-2012 08:16 PM

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