Jahcae
Member
This has nothing to do with Otterbox. The phone is literally bent, a drop didn't do this, end of story. An otterbox can't protect the phone from being run over or some other form of massive trauma, which I promise you is what actually happened.
The Otterbox Defender also fits too snugly for some magical incident to have bent the phone inside of it with no noticeable damage to the case.
A lie is being spun for us. I hope this isn't some test story that they plan to throw at Otterbox hoping they'll toss them a new phone, which OB has been known to do from time to time. They're generous, but they aren't stupid. The bent phone and the degree to which the glass is shattered scream that we aren't being told the truth.
I didn't want to say that this is the fault of Otterbox. It's just no good advertisement for them, although it looks like the phone display was cracked before.