Need Help with Strange Issues!!!

billyeha66

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Mar 13, 2009
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My wife has the iPhone 4 and has truly enjoyed it until recently. In the last week or so she has been experiencing strange issues with it. For example, while in Safari and trying to type something in the search engine it completely freezes...you can't do anything not even close out by hitting the home button. The only way to close out is to do a hard reset on the phone. Another issue was everytime she would bring up the keyboard to type something, even in messaging, the keyboard would dissappear before she could type a single letter. Now she can't even send a text message. Any ideas????????
 

joe_fresh

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Oct 29, 2011
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Have you tried restoring it as new via itunes? only restoring contacts and pics and music. then slowley add apps back, to me it sounds like an app has corrupted or something..
 

Peligro911

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I would restore if u still have issues then or could be hardware but sounds like software


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billyeha66

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Mar 13, 2009
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Have not tried restoring it yet but I guess that will be my next step. Also, just found another issue but this one is with the find my iPhone app. Now when I open the app on any of our other devices it can't locate her phone. After a while it will appear but later be unable to locate again.
 

Cleveland

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Jun 29, 2010
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I would try restoring as new and if that solves the problem use iCloud to recover the backup and go from there if not set up a genius bar appt with apple
 

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