1. jmgilliam#IM's Avatar
    My wifes phone just froze up - there is a dim Apple on the screen, like the one when you turn it on, but dimmer. It's just there...

    How can we reset it?
    07-02-2011 11:36 PM
  2. Maynard9823's Avatar
    Have you tried holding the home button and the power off button at the same time to force reset?
    jmgilliam#IM likes this.
    07-03-2011 12:51 AM
  3. rich86's Avatar
    Have you tried holding the home button and the power off button at the same time to force reset?
    I agree. This should work.
    jmgilliam#IM likes this.
    07-03-2011 02:04 AM
  4. iV1SHAL's Avatar
    Hard reset hold power and power button until phone turns off.

    Wait at least 30 secs then power on.

    This should fix any problems with system, app and connectivity.
    jmgilliam#IM likes this.
    07-03-2011 07:05 AM
  5. jmgilliam#IM's Avatar
    Thanks. This worked! Holding the home and power button together...
    07-04-2011 01:08 AM
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