Horror (or stupid) stories of dealing with Verizon

[Genericmessage00]

By popular demand (and noticing a few threads have had their fare share of deviation to this), I am making this thread for all of you to share your story of how you witnessed pure ignorance at the hands of Verizon, or a Verizon employee.

 

[soulfetcher13]

I walked into a store once. I think thats a good enough example of witnessing pure ignorance on both sides of the counter.

 

[kpxstar9]

how about as a vzw employee i share my stories of pure ignorance on the part of the customer that walks in my doors?

cwutididthur?

 

[kch50428]

how about as a vzw employee i share my stories of pure ignorance on the part of the customer that walks in my doors?

For every "verizon screwed me/was stupid" story there is an employee with 10-fold or more stupid customer stories. That's life in retail.

 

[Ham Solo]

For every "verizon screwed me/was stupid" story there is an employee with 10-fold or more stupid customer stories. That's life in retail.

You said it!

 

[donald.aleshire]

i actually have great news related to a retail store...not verizon but apple!

I got my iphone rained on this weekend during a camping trip and the charging port got burnt out on it. I have insurance through Verizon but decided to go to the Apple store in Chicago since they have treated me great before and I bought the phone from there. They took a look at it, called it water damage and knew the phone had to be repaired or get a new one.

Instead of charging me money, they person told me since it was a first time incident they would give me a new one for free...no questions asked. They knew I voided the warranty and still hooked me up!! Great story!!

So not all retail is bad