1. Mister869's Avatar
    I am setting up my wife's new iPhone and have come across an issue with her email. It is a Verizon iPhone running 4.2.8

    She uses an email account that is set up through our cable company (Internet provider) and has Microsoft Outlook on her computer.

    I set up the email account on the iPhone using pop and smtp settings. All is working fine on the iPhone. My problem is that she can no longer retrieve her emails via Outlook. We get an error message that says another program is using data. It is like the iPhone is constantly retrieving the email and is blocking outlook.

    Any ideas on how I can remedy this issue?
    05-15-2011 02:29 PM
  2. JasonG's Avatar
    I'm assuming you have push on? Try turning push off and setting it to manual (you will have to open the mail app to receive new mail). I don't know too much about it so forgive me but that's the one idea I have
    05-15-2011 02:37 PM
  3. dsmith3427's Avatar
    Try checking out youtube. There is usually very helpful walkthroughs.
    05-15-2011 02:48 PM
  4. lv1's Avatar
    I am setting up my wife's new iPhone and have come across an issue with her email. It is a Verizon iPhone running 4.2.8

    She uses an email account that is set up through our cable company (Internet provider) and has Microsoft Outlook on her computer.

    I set up the email account on the iPhone using pop and smtp settings. All is working fine on the iPhone. My problem is that she can no longer retrieve her emails via Outlook. We get an error message that says another program is using data. It is like the iPhone is constantly retrieving the email and is blocking outlook.

    Any ideas on how I can remedy this issue?
    My wife and I have encountered the same issue. Both the IPhone and computer are trying to access the email server at the same time. Wait a minute and try retreiviing with the PC again or shut IPhone and then retrieve the email. Tat works for us.
    05-15-2011 10:02 PM
  5. Mister869's Avatar
    Thanks to all for the tips.
    05-16-2011 04:54 PM
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