1. consultant2b's Avatar
    I just got a new iPhone 4 and it has a very strange issues. When I click on certain buttons, they do not respond at all, but it is not a problem with the touch-screen, because when I click the same area of the touchscreen when a different set of buttons is showing it works just fine.

    For e.g, if I go to Ipod - Playlists and then select a playlist, I see two buttons on the top "Playlists" (Clicking this should take me back to the play lists and "Now playing" but I am not able to click on either of these. However, if I go to Ipod - Artists and "Now Playing", I am able to click on "now playing" even thought it is at the same place. There are some other such areas, for e.g. search bars within some of apps, where I am having the same issue, would really appreciate any help with this, as I am worried, as this is a new phone, if I can should still return it to the vendor and ask for a replacement.

    ON anoth note, this phone also has Sync issues, as in, when I sync my Music, it misses several songs from the playlist and re-syncing does help either. I had to such issues with my iPhone 3GS.

    I am currently in iPhone 4, using 4.3.2. Baseband: 04.10.01

    Would really appreciate any help.
    05-04-2011 12:25 AM
  2. Alli's Avatar
    I would recommend doing a Restore as New (since that's the first thing Apple will suggest). Then see if all your "buttons" work. If not, it's a hardware problem and you can take it back to Apple for an exchange.
    05-04-2011 06:07 AM
  3. Massie's Avatar
    Definitely worth a trip to the Genius Bar. If it's busted you'll get a new one, and if it's something you're overlooking they'll give you a thorough tutorial about using iTunes/iPod.
    05-04-2011 07:27 AM
  4. ajonesma's Avatar
    ive never heard of these problems before, if restoring doesnt work I would definitely take it to the Apple Store, hopefully one isnt to far from you
    05-04-2011 07:35 AM
  5. marsaults's Avatar
    Very strange... i would restore it .
    05-04-2011 03:18 PM