iPhone4 email attachments doesn't appear on received email

sskalskii

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Feb 24, 2011
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I am a new user to iphones, so this may be a dumb question. A friend is sending an email with a video attachment and the attachment does not appear in the recieved email. However, if I go to the email server (via my home computer) I see the email with an attachment icon. Clicking on the email likewise, does not show the attachment. Any ideas on what is happening.

Thanks for any ideas.
 

mrNotiq

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Dec 23, 2009
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try this...close the mail app out completely through the multitask switcher. then, open mail back up and wait for the attachment icon to appear next to the e-mail subject in the preview screen before actually going into the mail. i know that going really quickly straight to the actual e-mail has caused this issue for me before.

it could also be a type of video file a non-jailbroken iphone can't read. but i think no matter what, the icon should still come up.
 

Ipheuria

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Jul 21, 2009
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Even if it doesn't recognize the file it should still show up. Those are both good suggestions let us know what happens.
 

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