Bought it at Best Buy. Opened today, the phone is not working. It won't turn on out of the box. Worst purchase ever. I know I am not doing anything wrong, because you just have to press the power button. It simply does nothing.
Connected to USB, does nothing. Connected to AC outlet, does nothing.
Hard reset, does nothing. I have not even taken the stickers off....
Would I recommend buying at Best Buy? Well, it took them 1 hour to sell me a phone, there were only 2 more customers in front of me.
Is it worth it with the Buy Back program? Perhaps, if they actually sold you a working iPhone and not a dead one out of the box.
First time Apple user, probably last time I purchase something Apple, and last time I purchase at Best Buy. To me it is not acceptable to pay so much money for a phone made by a company such as Apple and get a defective phone right away...I wonder where or how they are making these new devices and the quality of the materials they are using.
I sure hope Best Buy give me a good phone this time when I drive hours back to their store and after such a waste of gas, this phone is going to cost me quite a lot more than I thought.
On top of that, Best Buy Reward Zone is down for "maintenance" until the 28th....so you can not use your points to save some money (I qualified for a $10 discount, they did not give it to me, since the stupid program is down for 8 days).
Conclusion: total and complete disappointment with Best Buy, and Apple. I don't know which one disappoints me the most at this moment. If after the return, it happens again, I will go back to my BlackBerry.