1. apallatto#IM's Avatar
    My otterbox defender case for my iPhone 4 is starting to get stretched out around the bottom and the corners. Does anyone else have this problem or does anyone know how to fix it? I heard you can use a blow dryer on some silicon cases. Will this work on the otterbox?
    02-13-2011 06:30 AM
  2. hoosieriphone's Avatar
    I had the same problem with the Commuter Case. Just call Otterbox and they will send you a replacement.
    02-13-2011 07:02 AM
  3. emscapt47's Avatar
    Yeah i had the same problem with my deffender case and the hard shell had a very small crack on it and they send me a whole new case/holster/silicon case for FREE!!!!!! Otterbox rocks...
    02-13-2011 07:20 AM
  4. apallatto#IM's Avatar
    That's pretty sweet. Probably gonna have to do that when I get home. Thx for the replies.
    02-13-2011 08:20 AM
  5. ImStrapped's Avatar
    They're pretty cool about their products and support. Give em a call or email, they'll get back to ya with a new replacement.
    02-15-2011 05:40 PM
  6. BryanTheRed's Avatar
    Yeah, just call them up and they will send you one out free of charge. I wouldnt think a blow dryer would work well on silicon, seems like it wouldn't do anything other than stretch it out more...
    02-15-2011 07:36 PM
  7. buzzdar#WN's Avatar
    Best company ever that's y I only buy otterbox.

    Sent from my VZW iPhone using Tapatalk.
    02-15-2011 08:42 PM
  8. remmy123's Avatar
    I used to be an otterbox dealer (before they became famous for iPhone cases). Give them a buzz, you will speak to a human from the USA and they will fix you up no ifs, ands, or buts. They are a great company and their customer service is No.1
    02-16-2011 12:32 AM
  9. jsntrenkler's Avatar
    Yes, they do have amazing customer service.
    02-16-2011 11:01 AM
  10. Garz's Avatar
    If you take the case on and off alot, this will happen. The silicon just stretches over time
    02-16-2011 11:05 AM
  11. apallatto#IM's Avatar
    You guys were right, there customer service is amazing. My new Otterbox is on it's way. Thanks a lot.
    02-16-2011 02:26 PM
  12. caitlynreily's Avatar
    Did you have to show proof of payment? I'm pretty sure I threw my receipt away.
    06-23-2013 04:18 PM