1. gatorfan79's Avatar
    Every time I sync my phone, it tells me to download and install the update... I've tried about 7 times, and every time it fails to download. It says something about the connection timing out - but I'm at home on my DSL connection (husband's phone dl'ed it just fine on his laptop). Could I have something set wrong? The only other thing running is Kaspersky anti-virus, could that be the problem?
    02-12-2011 09:38 PM
  2. shipwrestler125's Avatar
    I would try and do it without the anti-virus running and see if that works.
    02-12-2011 10:59 PM
  3. coltsbr's Avatar
    I have the same anti-virus and had no problems downloading and installing.
    02-13-2011 08:19 AM
  4. jsntrenkler's Avatar
    try rebooting your iPhone .. Hold the power button and home button down until you see the apple logo.
    02-13-2011 08:35 AM
  5. Uplink's Avatar
    I found a fix online for this. I had errors trying to install 4.2.6 too (error 1013). Try following these steps, I worded them easier to follow than what I had found originially:

    Mac
    1: Open Terminal
    2: Copy and paste this - "sudo nano /etc/hosts" without the quotes
    3: Press Enter and type in your password
    4: Use the down arrow key to get to the IP address looking things. For me there were 3, the top and bottom ones had a "#" in front of it, and the middle did not.
    5: On the one without the "#", add one in front like the others
    6: After you have added the "#" in front the line that did not have it, press 'Control+O'. Then hit Enter
    7: Press 'Control+X'
    8: Try Restoring your iPhone. It will install the update and should work now

    Windows
    1: Go to Start -> Programs -> Accessories
    2: Run Notepad or Wordpad
    3: Click open and browse to Windows/System32/drivers/etc
    4: In "Files of Type:" select all documents
    5: Open hosts
    6: Delete all line that has "gs.apple.com" or something similar to that
    7: Hit save
    8: Restore your device


    That should (will) fix the error. I have done the Mac way and it has worked.
    02-13-2011 11:46 PM
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