1. Darth-gamer's Avatar
    So I just got off the phone with VZW again and had to go to supervisor because of a very rude rep. She passed me off to a supervisor with the line "Why do you want to talk to a supervisor, do you think I am lying to you?" O_o

    Anyway, then I got to the supervisor and explained and I got:

    Sup: "Sir, that is not possible. All of these phones will ship on the 10th. No ones has been shipped yet, as a VZW employee I know that"

    Me: "I have a friend that has a tracking number with a delivery of Monday before 10:30AM." *I read it off and he checks"

    Sup: "Yeah, I have the status of that shipment, but who's to say that is the iPhone?"

    Me: "I am. The only reason I even have that number is because it IS the iPhone and I know his number."

    Sup: "Oh."

    Me: "...so?"

    Sup: "Let me check here. Oh. Oh my god. Your order was marked as shipped on your account."

    Me: "I know, it has been 'marked as shipped' since the 3rd. What I don't have is a carrier/tracking number like the rest of the population"

    Sup: "Well I do see here that it is FedEx overnight, but I don't see a tracking number. Wow you really opened my eyes here. I'll have to call Global on this, this is new to me!"

    Me: "-.-"

    And that was basically the extent of it. So, in short, you guys are obviously lying, it is impossible to have a tracking number right now, straight from VZW. XD
    02-04-2011 06:37 PM
  2. VZiPhoneFinally's Avatar
    Haha jeeze...have to love the VZ reps! I am surprised you have not yet been able to see your tracking number. Good luck! I am excited for Monday!
    02-04-2011 06:40 PM
  3. mededitor's Avatar
    Darth, you're from somewhere in NY, I can't believe that you were able to stay that calm!

    It's sad to say, but your conversation with the VZW rep doesn't surprise me at all. I actually received an intelligent response only when I spoke to a UPS rep, the VZW rep didn't seem to be aware that there was actually a pre-order for current customers on February 3. Either really out of touch or just didn't want to bother.
    02-04-2011 06:44 PM
  4. scorpiodsu's Avatar
    Darth, yours should be coming soon. I was like you and the same location code and ordered before 3AM but I just got it and it says here on Monday by 3PM. You should get yours soon.
    02-04-2011 06:46 PM
  5. Darth-gamer's Avatar
    Darth, yours should be coming soon. I was like you and the same location code and ordered before 3AM but I just got it and it says here on Monday by 3PM. You should get yours soon.
    How close is "just got it?"

    (Which you didn't according to VZW). :P
    02-04-2011 06:49 PM
  6. nano2909's Avatar
    new guy to the forum here and i was panicking just like you darth but i just got my tracking number might be the system lagging..
    02-04-2011 06:50 PM
  7. shipwrestler125's Avatar
    I dont understand why people keep calling verizon. I mean you didnt get a tracking number big deal. If I were a rep I would get tired of people calling asking the same questions. Just be patient you will get the phone dont get all worked up it will come when it comes.
    scorpiodsu likes this.
    02-04-2011 06:52 PM
  8. Darth-gamer's Avatar
    Heck, I'd have more respect for Verizon at this point if they said:

    Me: "Hey, lot's of people have tracking numbers with delivers dated for monday, why not me?"

    VZW: "La la la la la no they don't la la la la la can't hear you la la la la la can't hear you"

    >
    02-04-2011 06:53 PM
  9. sudbury78's Avatar
    Apple told me today the 10th is a mandated release date and nobody should get their phones on Monday. He said they will probably update the shipping status to reflect that. I think he is a moron personally but i am the moron for ordering on apple
    02-04-2011 06:53 PM
  10. scorpiodsu's Avatar
    How close is "just got it?"

    (Which you didn't according to VZW). :P
    My email came at 543pm EST. I got off work at 530 and checked my email when I got home. So they are still updating the orders. Like I said in another thread, just because you haven't received the tracking number just yet doesn't mean yours is going to come later. On fedex it says it was picked up at 5:11pm which would explain why I didn't have info earlier. So give it some time bro.
    shipwrestler125 likes this.
    02-04-2011 06:54 PM
  11. scorpiodsu's Avatar
    I dont understand why people keep calling verizon. I mean you didnt get a tracking number big deal. If I were a rep I would get tired of people calling asking the same questions. Just be patient you will get the phone dont get all worked up it will come when it comes.
    You are right. People are panicking and whining for nothing. It's quite silly.
    shipwrestler125 likes this.
    02-04-2011 06:55 PM
  12. Darth-gamer's Avatar
    You are right. People are panicking and whining for nothing. It's quite silly.
    Yeah really, it's not like we've been waiting on it for like, 3 years or anything. Silly us.
    02-04-2011 07:00 PM
  13. scorpiodsu's Avatar
    Yeah really, it's not like we've been waiting on it for like, 3 years or anything. Silly us.
    Yeah so a couple more days won't hurt
    02-04-2011 07:01 PM
  14. Darth-gamer's Avatar
    Yeah so a couple more days won't hurt
    Uh, yeah, it will.
    02-04-2011 07:06 PM
  15. jhande's Avatar
    Found out why my tracking number has not shown up. Email from VZW about an hour ago telling me the card didnt' go through. Call the number and find out they had the expiration date wrong. Grrrrrrrrrrrrrrrr. Ran it back through so now I am wondering if I am to the end of the line????? I had received my confirmation of order email before 8am yesterday morning.
    02-04-2011 07:07 PM
  16. Uplink's Avatar
    I am sure they can't officially say they as shipping early. So they are told to say the standard shipping on he 10th crap.
    02-04-2011 07:32 PM
  17. Darth-gamer's Avatar
    It's over. #8 is back on top.
    02-04-2011 07:33 PM
  18. iSRS's Avatar
    VZW: "La la la la la no they don't la la la la la can't hear you la la la la la can't hear you"

    Darth, they can't say that. Their motto is "Can you hear me now?"
    02-04-2011 07:43 PM
  19. coygianni's Avatar
    Lol this reminds me of the days when i kept checking/calling verizon for my droid incredible lmao
    02-04-2011 07:57 PM
  20. Darth-gamer's Avatar
    VZW: "La la la la la no they don't la la la la la can't hear you la la la la la can't hear you"

    Darth, they can't say that. Their motto is "Can you hear me now?"
    What is wrong with you? OBVIOUSLY they still have their AT&T iPhones because we won't get ours until Monday at the earliest!
    02-04-2011 07:58 PM
  21. buckeyegoose's Avatar
    So I just got off the phone with VZW again and had to go to supervisor because of a very rude rep. She passed me off to a supervisor with the line "Why do you want to talk to a supervisor, do you think I am lying to you?" O_o

    Anyway, then I got to the supervisor and explained and I got:

    Sup: "Sir, that is not possible. All of these phones will ship on the 10th. No ones has been shipped yet, as a VZW employee I know that"

    Me: "I have a friend that has a tracking number with a delivery of Monday before 10:30AM." *I read it off and he checks"

    Sup: "Yeah, I have the status of that shipment, but who's to say that is the iPhone?"

    Me: "I am. The only reason I even have that number is because it IS the iPhone and I know his number."

    Sup: "Oh."

    Me: "...so?"

    Sup: "Let me check here. Oh. Oh my god. Your order was marked as shipped on your account."

    Me: "I know, it has been 'marked as shipped' since the 3rd. What I don't have is a carrier/tracking number like the rest of the population"

    Sup: "Well I do see here that it is FedEx overnight, but I don't see a tracking number. Wow you really opened my eyes here. I'll have to call Global on this, this is new to me!"

    Me: "-.-"

    And that was basically the extent of it. So, in short, you guys are obviously lying, it is impossible to have a tracking number right now, straight from VZW. XD
    i'll add that to my list of BS VZW reps say like:

    1. I'll watch your order for the rest of my shift and call you back.
    2. I work till 10:30 so I have another hour to go(in reference to #1) When I point out its 11:30 here so I don't know where you are at, she says yea its that here too, but im still here for another hr(whatever).
    3. Retention agent saying they will follow up on crediting my activation fee that was supposed to be waved when i ordered a line fri-monday free activation promo.(I still waiting!)
    4.Were getting the iPhone in the Fall (of 2009)
    5.The Blackberry Storm will be able to use our new LTE Network with a simple software update, and Columbus is the only market getting to test it out.
    6. OUR CUSTOMERS ARE LIARS, NO IPHONES HAVE SHIPPED I PERSONALLY PROCESSED EACH ONE (thats basically the attitude it sounds like the guy had)
    02-04-2011 08:09 PM
  22. Darth-gamer's Avatar
    i'll add that to my list of BS VZW reps say like:

    1. I'll watch your order for the rest of my shift and call you back.
    2. I work till 10:30 so I have another hour to go(in reference to #1) When I point out its 11:30 here so I don't know where you are at, she says yea its that here too, but im still here for another hr(whatever).
    3. Retention agent saying they will follow up on crediting my activation fee that was supposed to be waved when i ordered a line fri-monday free activation promo.(I still waiting!)
    4.Were getting the iPhone in the Fall (of 2009)
    5.The Blackberry Storm will be able to use our new LTE Network with a simple software update, and Columbus is the only market getting to test it out.
    6. OUR CUSTOMERS ARE LIARS, NO IPHONES HAVE SHIPPED I PERSONALLY PROCESSED EACH ONE (thats basically the attitude it sounds like the guy had)
    I love it.
    02-04-2011 09:09 PM
  23. ghostface147's Avatar
    Wow. I guess the grass isn't greener on the other side. AT&T for life. Hahahahaha.
    02-04-2011 09:36 PM
  24. buckeyegoose's Avatar
    Wow. I guess the grass isn't greener on the other side. AT&T for life. Hahahahaha.
    We'll it is greener, just not in our pockets lol
    02-04-2011 09:57 PM
  25. Entertainment72's Avatar
    You guys on the Verizon iPhone forum crack me up...haha.. hope you guys get your iPhone 4's soon, I feel bad. Hopefully it will be a "magical" device for you guys as it is for me.
    02-04-2011 10:53 PM
32 12
LINK TO POST COPIED TO CLIPBOARD