1. adamped92's Avatar
    Ive given up on reps, im not a usual cursing person but this is complete bs
    02-07-2011 10:18 AM
  2. adamped92's Avatar
    I ordered in the 3rd in the morning and all four orders now show completed with no other information. When I emailed and inquired I received the following reply:

    Good Morning,

    All your orders below have completed meaning there is no problem with the order & will ship out on 2/10/11; all these orders were pre-order for the iphone.


    So it looks like it's going to be a few days for business users.
    id call them, that such bs that thell ship out on the tenth, i dam pre ordered so i wouldnt have to wait inline now they wanta tell us well have our phones a day later BS! Personal accts all of you are some lucky sobs because us business people are stuck in a pile of chit with no where to go
    02-07-2011 10:22 AM
  3. P0stalTek's Avatar
    And now the business view orders page seems to be down. How can they have their personal side so well, but screw up the business side so royally.
    02-07-2011 10:34 AM
  4. swooshme's Avatar
    I'd probably be pissed also if one of the phones I ordered was for myself, but none of them are. (I'm sticking with my iP4 on ATT for various reasons). And my users are just happy they are getting new phones, even happier they are iPhones. Some of them are still rocking the Treo 700wx So what's a few more days. But it is messed up that personal accounts get preference over business accounts. They should have at least fulfilled the phones in the order received.

    They probably figure it's harder to switch an entire company to a different carrier so they don't have to do anything special for business customers. Especially the ones with 100+ lines.
    Last edited by swooshme; 02-07-2011 at 10:42 AM.
    02-07-2011 10:35 AM
  5. adamped92's Avatar
    hey maybe thats good its down which means there changine them all to shipped
    02-07-2011 11:08 AM
  6. Marc911996's Avatar
    And now the business view orders page seems to be down. How can they have their personal side so well, but screw up the business side so royally.
    Working fine for me.
    02-07-2011 11:09 AM
  7. swooshme's Avatar
    A bunch on mine that were in "NEW" status have just changed to pending or completed. I've been getting a pretty steady stream of emails over the last 10 minutes or so from VZW saying orders have been processed.
    02-07-2011 11:10 AM
  8. P0stalTek's Avatar
    Working fine for me.
    For some reason just that one page wont open on safari on my iPad. After a few mins, i tried skyfire and it came up fine.
    02-07-2011 11:15 AM
  9. leathernuts#WP's Avatar
    Yup, this is complete crap
    02-07-2011 12:05 PM
  10. ctsmd's Avatar
    Has anybody heard anything from their business rep on when they will ship or why Verizon didnt send them out like they did personal accts.......
    02-07-2011 12:08 PM
  11. x2jag2x's Avatar
    My rep won't get back to me. She had promised delivery by Monday if we preordered. I think she's headed to Mexico.
    02-07-2011 12:39 PM
  12. swooshme's Avatar
    Last week my rep told me the phones would ship sometime between when I ordered them last week and Feb 9th
    02-07-2011 12:43 PM
  13. sutton.jim's Avatar
    Update: My credit card just got charged so it has to be close to shipping... We can hope!!!
    02-07-2011 12:54 PM
  14. adamped92's Avatar
    just talked to a rep, i said i know 200+ people who are all geting there iphones today, she said thats possible sir, B**** thinks im lying
    02-07-2011 01:14 PM
  15. luckydwg's Avatar
    Same thing here. I just called and got the same old song and dance. You will receive it before the 10th.
    02-07-2011 01:18 PM
  16. luckydwg's Avatar
    Oh they also told me that the order is coming directly from Apple not Verizon. I don't know if that is any different than the personal accounts.
    02-07-2011 01:23 PM
  17. Marc911996's Avatar
    I'm a big fan if instant gratification as well but it sure looks like us VZW Business users are screwed.
    Not that I am surprised.

    My account is not huge but my 75 lines seem to account for nothing as far as verizon is concerned.
    Hoping for delivery by Friday... if at all.
    02-07-2011 01:47 PM
  18. x2jag2x's Avatar
    ^ If they don't arrive by Friday, they'll have more than just a few upset customers on their hands. They'll have an a-bombs worth of relationship repair to undertake.

    Who is in charge of customer relations at VZW? Why couldn't they get all of their national reps on board with the plan from the get-go? Just give us a damn answer that's solid!
    02-07-2011 02:26 PM
  19. adamped92's Avatar
    ^ If they don't arrive by Friday, they'll have more than just a few upset customers on their hands. They'll have an a-bombs worth of relationship repair to undertake.

    Who is in charge of customer relations at VZW? Why couldn't they get all of their national reps on board with the plan from the get-go? Just give us a damn answer that's solid!
    The person in charge over at vzw relations is an android lover who refuses to help any of us apple smartphone people, hell i left my d incredible because it straight up sucked four hours on a battery charge no thank you htc
    02-07-2011 02:33 PM
  20. luckydwg's Avatar
    Everybody is getting their phones today and I placed my order at 3 am and no love from Verizon. This is total BS.
    02-07-2011 02:51 PM
  21. doctord23's Avatar
    I ordered two upgrades at the same time.
    The status on one is COMPLETED
    The second one is:
    Order Status:
    WAIT
    Your order is currently being processed. Please check back tomorrow.
    02-07-2011 03:22 PM
  22. leathernuts#WP's Avatar
    mine stills says "new". All day long keep checking- I know I should stop lol. But I cant wheres my dang phone!!!!!
    02-07-2011 06:02 PM
  23. Marc911996's Avatar
    Mine changed to this


    02/03/2011 03:45:22
    Order Status: Who knows?
    COMPLETED - OR is it?

    Your order may or may not have been processed and will be shipped based on when we darn well feel like it and if the stars align. You will not receive any shipment notification and tracking details via email so just stop checking the status already.

    Order Number: MB48XXXXX
    02-07-2011 06:30 PM
  24. madisonjar's Avatar
    my rep said it is pending shipment and all completed orders should ship tomorrow (tuesday) for a wed. delievery
    02-07-2011 06:31 PM
  25. x2jag2x's Avatar
    LOL Marc996, nicely done.

    madisonjar, I hope your rep is right!
    02-07-2011 06:50 PM
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