Agree. I also just called, and the rep said "I've gotten a few calls on that today. ALL EXISTING CUSTOMERS are eligible, upgrade pricing of full retail." So take that for what it is worth. Hopefully this is the truth.I also got an email that says I can get it and I'm not eligible for an upgrade so I highly doubt that you can only preorder if you are eligible for an upgrade. And for supposedly only having 10,000 that would be a joke and would be worthless to even have a preorder if that was the case. But with verizon nothing would surprise me