My husband purchased a Canadian factory unlocked iphone 4 for me for Christmas. It was previously used for about a month with a Canadian carrier.
I cannot get it to work with my Tmobile sim. I used a sim cutter to make sure the sim was cut properly and restored the phone to factory settings.
However, when I connect to iTunes, it says "Sim not supported."
I even put the old sim (with the Canadian carrier) in and was able to set up through iTunes. But when I put my sim back, I get the same message.
What am I missing? Any help would be appreciated.
Thanks
I cannot get it to work with my Tmobile sim. I used a sim cutter to make sure the sim was cut properly and restored the phone to factory settings.
However, when I connect to iTunes, it says "Sim not supported."
I even put the old sim (with the Canadian carrier) in and was able to set up through iTunes. But when I put my sim back, I get the same message.
What am I missing? Any help would be appreciated.
Thanks