- I have not had reliable AT&T service for the last week. The following message appears on the AT&T website when I log in. I have called a few times, and they assure me they are working on the problem. One customers service person said that she had heard of times when service was out for a month. This is not acceptable. I can't make or receive calls and my battery is having a hard time because it is constantly searching for signal. I would like to get past the customer service people and talk to someone who can really explain what is going on and how they are going to remedy it.
Important Service Message: Due to a network service issue, some customers in your area are having difficulty making or receiving calls. Our technicians are working to resolve this issue as quickly as possible, and we apologize for any inconvenience.12-22-2010 10:55 AMLike 0 - Are you in an area that received alot of snow last week? I heard that alot of the cell towers were damaged in the midwest after that blizzard, alot of iPad people over on macrumors forums saying that they haven't had service worth anything since then...
Unfortunately with network problems, there isn't anything you can really do besides contacting their customer service people, or going into a store and trying to handle the situation that way...**** happens with this kind of technology, atleast you dont live in an area where the service is constantly bad, and you know its simply a network problem (as i assume your service was fine before this).12-22-2010 11:18 AMLike 0 - Here in NC 3G service has been spotty at best. Usually full bars but Edge service. The folks at the AT&T store acted like we were stupid when we asked if they had a tower down...12-22-2010 10:19 PMLike 0
- The spammer posts in this forum are hilarious..."I am a robot, i like the kinds of things that humans say with their mouths, they are both educational and interesting. I really hope more of this kind of noise from a human's mouth will take place in this computer forum of humans."12-23-2010 06:46 AMLike 0
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- Actually AT&T is usually good about giving credits if you call and complain. I've dropped a few calls there and there, nothing to worry about but this outage I think is gonna warrant a call.
Last edited by iTroldahl; 12-24-2010 at 01:03 PM.
12-23-2010 05:30 PMLike 0 - They will let you out of your contract if you are unable to get service @ home. You could also try their femtocell product.12-24-2010 12:15 PMLike 0
- AT&T's service would probably have been better by now had Apple sold the iPhone to more than one carrier at the onset...12-27-2010 02:15 PMLike 0
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AT&T is HARDLY playing catchup with the iPhone when it comes to network usage...they are simply not providing adequate network upgrades in the right areas.12-27-2010 03:09 PMLike 0 - Agreed...I"m in the NW suburbs of Chicago and get great ATT service...nearly full bars all the time.
(Also helps that I have a tower 2 blocks from my housebut I get good coverage pretty much everywhere I go )
Feel free to explain how...nearly every carrier has a network hog device, how would selling the iPhone under another carrier increase AT&T's service? By taking a load off of it? That is hardly the issue within AT&T's network, it has to do with low investments in support areas vs. major city areas...AT&T is PERFECT in Atlanta, but less than good in some suburban Atlanta areas...in these areas they have not improved the network in any way, with only a promise of "future improvements"...
AT&T is HARDLY playing catchup with the iPhone when it comes to network usage...they are simply not providing adequate network upgrades in the right areas.12-27-2010 03:15 PMLike 0 - Feel free to explain how...nearly every carrier has a network hog device, how would selling the iPhone under another carrier increase AT&T's service? By taking a load off of it? That is hardly the issue within AT&T's network, it has to do with low investments in support areas vs. major city areas...AT&T is PERFECT in Atlanta, but less than good in some suburban Atlanta areas...in these areas they have not improved the network in any way, with only a promise of "future improvements"...
AT&T is HARDLY playing catchup with the iPhone when it comes to network usage...they are simply not providing adequate network upgrades in the right areas.12-27-2010 03:22 PMLike 0
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