1. sproctor61's Avatar
    Question for any of you that had repairs. My wife's phone won't hold a charge. With no use, it lasts for maybe 1/2 a day or less. AppleCare is good til 3/2011 so if I take it to the store, will they swap it out or will they take it and send it someplace for a battery replacement, and my wife won't have a phone for a few weeks (assume it takes them a few weeks for repair).
    12-13-2010 02:58 PM
  2. ghostface147's Avatar
    If it's AppleCare, they'll swap it on the spot. I assume when you say store, you mean the Apple store?
    12-13-2010 03:51 PM
  3. ChrisGonzales90's Avatar
    The offical Apple store or an authorized reseller

    If its the latter, then it should have this in the store's window

    12-13-2010 03:57 PM
  4. Dphone's Avatar
    Take it to an applestore, they'll swap it out no problems. Just had my phone swapped for a faulty home button. Took five minutes.
    12-13-2010 05:45 PM
  5. sproctor61's Avatar
    If it's AppleCare, they'll swap it on the spot. I assume when you say store, you mean the Apple store?
    Yep, I meant the Apple Store. Thanks guys! Will take it by there this weekend. Wife just didn't want to be w/o a phone for xmas.
    12-14-2010 12:56 PM
  6. ggong5150's Avatar
    Apple has one of the best customer service experiences and warranties!
    12-21-2010 07:53 PM
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