1. jorge.franqui20#CB's Avatar
    Hi when I try to update my apps from the app store and it asks to validate my account to buy apps so I click on validate and enter all my info etc. But nothing happens so I cant update my apps what do I do should I reset my phone
    08-20-2010 08:07 PM
  2. ghostface147's Avatar
    What happens when you update from iTunes on your computer?
    08-20-2010 08:45 PM
  3. jorge.franqui20#CB's Avatar
    Nothing it doesn't updatep
    08-20-2010 09:07 PM
  4. ghostface147's Avatar
    So neither your phone or your computer will update? Odd. Have you ever successfully updated an app? Obviously you've installed them, so something must work.
    08-20-2010 09:27 PM
  5. jorge.franqui20#CB's Avatar
    Yeah when I bought the phone it updated them bt i dont know what happens
    08-20-2010 09:42 PM
  6. Alli's Avatar
    Maybe a dumb question, but...did you buy your iPhone used? Is it your iTunes account?
    08-20-2010 10:11 PM
  7. jorge.franqui20#CB's Avatar
    I got my iPhone at the apple store and I think it's the iTunes account
    08-20-2010 10:13 PM
  8. jorge.franqui20#CB's Avatar
    Do you know how to reset the iTunes accout
    08-20-2010 10:28 PM
  9. chobbs1's Avatar
    Your gonna need help from apple I would presume. Give customer service a call
    08-21-2010 12:06 AM
  10. jorge.franqui20#CB's Avatar
    yeah i guess
    08-21-2010 12:08 AM