1. j7469's Avatar
    Forget which side of the fence you sit on (whether or not there the annennta issue is big or small). Also let's assume Apple is not lying about the return percentage. Even if there wasn't an issue with the phone I'd automatically figure that the iPhone 4 return rate would be lower than that of the 3GS.

    Last June I was able to walk into an Apple store on the Monday after launch an purchase an iPhone. Now there is a 3 week backlog on a much higher antisipated phone. Most people are just going to sell their phones if they don't like it instead of retuning it. Just look on eBay and see what they are selling for, even with the higher ETF it still profitable to sell online. I also don't think they are counting contract brakes in the return percentage.

    Just a thought and I'd like to see what the difference is when you add that data.
    07-16-2010 08:26 PM
  2. noaim's Avatar
    ya I agree completely im not one of the people that wants to get rid of the iPhone 4 as I like mine but I do agree
    07-16-2010 08:35 PM
  3. Alli's Avatar
    Look at the poll I started here in the forums - nobody is taking them back.
    07-16-2010 10:05 PM
  4. OTACORB's Avatar
    Geeks like us usually keep things more so than non-geeks. I also think that number is low, but I think the reason it is low is because many have been waiting on Apple to announce something officially. Well now they have, so will that number go up?

    I think Apple made a good case in that they were able to show it isn't just the iPhone 4 that does this and they are giving folks a free bumper or case to deal with the reception issue when holding it on X marks the spot.

    I've said this in another thread, if I decided to bring it back what are my options? Go back the 3GS? Make a big jump and go Droid? I've already given my son my 3GS. I have checked out Droid and while it has some nice features, it lacks polish among a few other things. I have car docks, home docks, docks at the office all geared towards iPhones. So for me to switch would mean making a lot of changes. I just don't see this issue ultimately big enough to make me want to do that.

    So, I will stick with the iPhone 4. But there are some that simply will not. I don't think geeks on a forum though doing a poll speaks for the population as a whole, but maybe so!
    07-16-2010 10:14 PM
  5. Alli's Avatar
    Actually, the people in the forums run a good cross section. The big geeks don't do forums at all, or very very little. Those who are totally out of the tech loop and just think the iPhone is cool...don't know forums exist. It's that middle of the road cross section that you find here.
    07-16-2010 10:45 PM
  6. OTACORB's Avatar
    Actually, the people in the forums run a good cross section. The big geeks don't do forums at all, or very very little. Those who are totally out of the tech loop and just think the iPhone is cool...don't know forums exist. It's that middle of the road cross section that you find here.
    I agree to a point, but I still don't think those that frequent forums are really representative of our society as a whole. I've always gotten the sense that those that do the forum thing are a bit more geeky than the average. I do understand that real geeks live in the own little world! LOL Again I could be wrong and you could be right! None the less your point is well taken!
    07-16-2010 10:47 PM
  7. phonejunky's Avatar
    Yea I don't believe people will take them back the ones that actually own iPhone 4's love them
    07-16-2010 10:47 PM
  8. Jellotime91's Avatar
    iPhone is the king of customer satisfaction. People can moan about it all they want but those who actually own an iPhone are usually satisfied with it.
    07-16-2010 11:07 PM
  9. OTACORB's Avatar
    iPhone is the king of customer satisfaction. People can moan about it all they want but those who actually own an iPhone are usually satisfied with it.
    Indeed! Even with the issues I've been able to replicate (solved with a case) I am absolutely satisfied with it. I think it is the best phone I've ever owned. I love the display, everything runs smooth.

    Bottom line though is you can't always satisfy everyone all the time. For me like I said looking at the options, there is just nothing out there that can beat it.

    I'll be excited for you Jellotime when you get yours at the end of the month. It will be on then
    07-16-2010 11:23 PM
  10. Jellotime91's Avatar
    Indeed! Even with the issues I've been able to replicate (solved with a case) I am absolutely satisfied with it. I think it is the best phone I've ever owned. I love the display, everything runs smooth.

    Bottom line though is you can't always satisfy everyone all the time. For me like I said looking at the options, there is just nothing out there that can beat it.

    I'll be excited for you Jellotime when you get yours at the end of the month. It will be on then
    Hahaha indeed.. White 32GB here I come!
    07-17-2010 01:29 AM
  11. pkang's Avatar
    I would have to agree with everything said. Despite the antenna issue, doesnt really bother me because the phone is still awesome. It still has a great retina display which I have first hand compared to the android phones and nothing comes close. It still records HD movies, great picture qualities, great on wifi, and not being that big on talking....this phone is still the best in my opinion.

    I'm not returning it but I am gonna get a case for it. Whats the chances that apple runs out of bumpers and starts to offer up any case up to 30 bucks on apple? I would like them to buy me a switcheasy nude clear case for 23 bucks....would steve jobs make that happen haha
    07-17-2010 03:12 AM
  12. chobbs1's Avatar
    Did anyone else notice that when they were talkin about returns, that the data was only from AT&T? Why? Why not all points of sales. Or at least include their own data. Just saying
    07-17-2010 04:34 AM
  13. Jellotime91's Avatar
    Did anyone else notice that when they were talkin about returns, that the data was only from AT&T? Why? Why not all points of sales. Or at least include their own data. Just saying
    They said AT&T is their largest seller, so any data from Apple stores would be smaller anyway.
    07-17-2010 10:30 AM
  14. cardfan's Avatar
    When i try something, i use most of the period to try it out. It's not 30 days yet. The % might be more meaningful after 7/24. Not to mention people were waiting to see what Apple might say or do.
    07-17-2010 10:37 AM
  15. chobbs1's Avatar
    The numbers may be smaller but the rate of return could be much higher.
    07-17-2010 11:41 AM
  16. Jellotime91's Avatar
    The numbers may be smaller but the rate of return could be much higher.
    If the number from Apple stores is smaller, the number might be 2.7%... still less than half of the 3GS's return rates at the same time after its release.
    07-17-2010 11:51 AM
  17. uhanrodric's Avatar
    I don't think the returns are going up much, cases definatley help. For fun, I took the cases off my iPhone 2G and my Nexus One, also whipped out my blackberry, you can "death grip" all of em', just like Jobs said, not so much with the cases. It was a smart move by apple to offer cases.
    07-17-2010 11:52 AM
  18. chobbs1's Avatar
    That was some quick math! 2.7%? Nice!
    Last edited by chobbs1; 07-17-2010 at 12:11 PM.
    07-17-2010 11:57 AM
  19. newiphoneuser's Avatar
    I have the antena issue but in not returning it. Its still a great phone basically every phone I have owned has had defects.

    My first sidekick...

    My htc touch pro had broken gps and crappy reception

    My blackberry 9700 was falling apart due to manufacturing problems.
    07-17-2010 05:19 PM
  20. newiphoneuser's Avatar
    I have the antena issue but in not returning it. Its still a great phone basically every phone I have owned has had defects.

    My first sidekick...

    My htc touch pro had broken gps and crappy reception

    My blackberry 9700 was falling apart due to manufacturing problems.
    07-17-2010 05:25 PM
  21. iVenom's Avatar
    Geeks like us usually keep things more so than non-geeks. I also think that number is low, but I think the reason it is low is because many have been waiting on Apple to announce something officially. Well now they have, so will that number go up?

    I think Apple made a good case in that they were able to show it isn't just the iPhone 4 that does this and they are giving folks a free bumper or case to deal with the reception issue when holding it on X marks the spot.

    I've said this in another thread, if I decided to bring it back what are my options? Go back the 3GS? Make a big jump and go Droid? I've already given my son my 3GS. I have checked out Droid and while it has some nice features, it lacks polish among a few other things. I have car docks, home docks, docks at the office all geared towards iPhones. So for me to switch would mean making a lot of changes. I just don't see this issue ultimately big enough to make me want to do that.

    So, I will stick with the iPhone 4. But there are some that simply will not. I don't think geeks on a forum though doing a poll speaks for the population as a whole, but maybe so!
    agree 100% it not as simple as "you dont like it take it back" jingle. I really cant look at my 3gs, that i still have, with ios4 on it without thinking its blurry. Not to mention my itunes stuff if i did go to another phone. If we were droid users i would take it back wait 3 weeks for the next one to come out lol but us iphone users are riding this one out for a year
    07-19-2010 04:48 AM
  22. cardfan's Avatar
    Geeks like us usually keep things more so than non-geeks. I also think that number is low, but I think the reason it is low is because many have been waiting on Apple to announce something officially. Well now they have, so will that number go up?

    I think Apple made a good case in that they were able to show it isn't just the iPhone 4 that does this and they are giving folks a free bumper or case to deal with the reception issue when holding it on X marks the spot.

    I've said this in another thread, if I decided to bring it back what are my options? Go back the 3GS? Make a big jump and go Droid? I've already given my son my 3GS. I have checked out Droid and while it has some nice features, it lacks polish among a few other things. I have car docks, home docks, docks at the office all geared towards iPhones. So for me to switch would mean making a lot of changes. I just don't see this issue ultimately big enough to make me want to do that.

    So, I will stick with the iPhone 4. But there are some that simply will not. I don't think geeks on a forum though doing a poll speaks for the population as a whole, but maybe so!
    Agree. I got 1-2k invested in the apple ecosystem if you count apps, itunes video, docks, chargers, clock radios, car mounts, etc. That may seem extreme, but there's a kiddo and wife involved as well with their apps & accessories that are included. And stuff adds up over a couple of years.

    Switch to android? No thanks. Return for my old 3GS? Not a chance.

    Still thinking of picking up a Macbook Pro later for my wife...which would be our first Mac. Just seems like more and more i'm having to troubleshoot her "light" laptop w/spyware. Plus she's really into genealogy and reunion (a mac app) looks pretty cool and has an iphone app.
    07-19-2010 09:50 AM
  23. Duvi's Avatar
    The percentage may be lower, but the amount of
    phones may be higher.

    10% of 100 is 10
    5% of 500 is 25

    So to tell you the truth, Apple definitely chose %
    for a reason.
    07-19-2010 11:27 AM
  24. Garz's Avatar
    The media and blog sites blew all this out up. Almost every iPhone 4 users is happy. Its the non-iPhone users stirring everything up
    07-20-2010 07:57 PM
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