1. Ipheuria's Avatar
    Apple fanatic that thinks they can do no wrong??? who is telling anyone to keep the phone?? you can return it if you don't like it there are so many other phones with the same features. So it is hype when you have some politician writing open letters and celebrities smashing the phone and announcing it on TV. At that point the people complaining don't even have the phone.
    07-15-2010 08:21 PM
  2. jdavis530's Avatar
    My question is, its summer out, is he still gonna be wearing the same ole jeans and turtle neck?
    07-15-2010 08:26 PM
  3. BuddhistGirafe's Avatar
    I am sorry, but I disagree that this issue has been hyped. I think it has gotten the EXACT attention it deserves! I also don't buy the argument that there are few users who are experiencing this issue. I think there are a lot of users that aren't in and travel in fringe areas where this issue could present itself as a problem. If I lived in an area where the signal was rock solid all the time, I'd probably be saying OH I don't have this problem. But that sure and hell doesn't mean there aren't a lot of others that do.

    If consumers as you say don't have the problem and aren't bothered, then I don't see them returning the phone just because Apple admits to there being a problem. Especially if they say what you said, that this doesn't impact everyone and for those it does here is your solution.
    You realize that people who buy the iPhone are not techies like us, they are dumb consumers who will buy into anything the media says, and when the media says issue, their stupid *** listens.
    07-15-2010 08:27 PM
  4. Duvi's Avatar
    My question is, its summer out, is he still gonna be wearing the same ole jeans and turtle neck?
    Now that's some funny stuff.
    07-15-2010 09:05 PM
  5. OTACORB's Avatar
    Same to you... if they "fix" it, why do they
    need to admit there is an issue. More people
    don't have the issue than those who do.

    Why are they lying? How are they lying?

    You would feel better if they did admit it and
    I would feel better if they didn't. Why
    should Apple choose your side over mine?
    Are you more important to Apple than I am?

    Sorry, thought I had sent this earlier.
    Yeah you are a little late to the party.

    Most people, that is an assumption for which you cannot prove. My feeling is just because you live in a strong signal area and cannot replicate it does not mean your phone does not have the same issue. Maybe it does or maybe not. We tested 17 iPhone 4's and all of them did it. But even if you are right and only some are impacted, you think Apple should just ignore those?

    By denying there is a problem which has been proven. Are you blind? You think just cause you are not impacted they should just shrug their shoulders and say screw all those that are? Oh no, you suggest they should just bring it back. What a way to give Apple a free pass. I am afraid that is just not going to happen.

    This has nothing to do with who is important. This has to do with doing what is right by ALL your customers even those like yourself that are either in denial or cannot see beyond your own experience. I will let you decide.

    I want this acknowledge and fixed for everyone including those that don't even realize they have the issue.

    We shall see Apples take tomorrow. I think they are going to do the right thing unlike what you suggest they should do.
    Last edited by OTACORB; 07-15-2010 at 10:29 PM.
    07-15-2010 10:17 PM
  6. OTACORB's Avatar
    My question is, its summer out, is he still gonna be wearing the same ole jeans and turtle neck?
    OMG, that just about made me spit out my salad! Too darn funny
    07-15-2010 10:19 PM
  7. etexans82's Avatar
    07-16-2010 12:56 AM
  8. Duvi's Avatar
    Yeah you are a little late to the party.

    Most people, that is an assumption for which you cannot prove. My feeling is just because you live in a strong signal area and cannot replicate it does not mean your phone does not have the same issue. Maybe it does or maybe not. We tested 17 iPhone 4's and all of them did it. But even if you are right and only some are impacted, you think Apple should just ignore those?

    By denying there is a problem which has been proven. Are you blind? You think just cause you are not impacted they should just shrug their shoulders and say screw all those that are? Oh no, you suggest they should just bring it back. What a way to give Apple a free pass. I am afraid that is just not going to happen.

    I want this acknowledge and fixed for everyone including those that don't even realize they have the issue.

    We shall see Apples take tomorrow. I think they are going to do the right thing unlike what you suggest they should do.
    Second time my post didn't go through.
    Too long to remember everything.

    An assumption? You keep forgetting I do have
    access to this information. I can say it, but
    why not call every AT&T store around you
    and find out. Yes, a lot of people are "claiming"
    to have this issue, but there are more who
    aren't. 1.7 million customers bought this device
    in the first 3 days and if you believe "most"
    returned are reporting issues, I really don't even
    know what to tell you. I know for a fact, that all
    the forums I've been to don't even add up to
    100k of those.

    Are you even reading what I'm writing or you
    just like putting words in my mouth?

    Maybe you believe I'm saying the number of
    users who are having this issue is small, but
    if you re-read and read it the correct way,
    you'll see that I'm saying "most aren't" having
    this issue. This can mean up to 849,999 users
    can have this issue and it still wouldn't be most
    who are experiencing issues. And I'm only
    going by the first 3 days. Who knows what the
    numbers are up to now.

    Show me where I denied there is a problem?
    The only one I see is that you haven't been
    reading what I'm saying well or mixing me up
    with another user. Please also show me where I
    stated that it wasn't a lot of people that
    "may" be having these issues?

    This has nothing to do with who is important. This has to do with doing what is right by ALL your customers even those like yourself that are either in denial or cannot see beyond your own experience. I will let you decide.
    Very hypocritical statement there. You keep
    saying that I'm in denial and I have this issue,
    but why can't you practice what you preach
    and see that I may actually not have an
    issue? You're in denial that I am one of the
    many who don't have this issue. You may
    want to look in the mirror bro (or sis, just in
    case ).

    And give me a break with the "you're have a
    strong signal and this is why you can't see
    it..." I choose AT&T because I have excellent
    coverage and I never have a weak signal.
    Only time I've ever dropped a bar was when
    I turned cellular off and it got stuck on 2-3
    bars for some reason. Even if my bars did
    start dropping 2-3 bars, I wouldn't give a
    hoot as long as I'm making calls and not
    dropping. My calls are clearer and my data
    is the fastest it has ever been, so I could
    care less if it is somehow my phone is actually
    "losing" signal as it somehow isn't effecting me
    in performance.

    I guess we'll see what they do about your
    issue tomorrow. Good luck, hope they give
    you the service you deserve

    Goodnight.
    07-16-2010 01:50 AM
  9. OTACORB's Avatar

    An assumption? You keep forgetting I do have
    access to this information.

    Maybe you believe I'm saying the number of
    users who are having this issue is small, but
    if you re-read and read it the correct way,
    you'll see that I'm saying "most aren't" having
    this issue.

    And give me a break with the "you're have a
    strong signal and this is why you can't see
    it..." I choose AT&T because I have excellent
    coverage and I never have a weak signal.

    I guess we'll see what they do about your
    issue tomorrow. Good luck, hope they give
    you the service you deserve
    What I am saying is regardless if most aren't having it, there is still a problem that needs to be addressed. Denying it and pretending it doesn't exist by Apple, (NOT YOU, we are talking about Apple aren't we?) is the right thing to do again regardless of how few you seem to think this is impacting.

    You are indeed a blessed man if you never have any reduced reception where you live and work, because I damn sure can't say the same thing. I live in a rural area, where the coverage is a bit better in the city, but gets a bit worse as you travel out of town. So, your experience and mine are very different, which is likely why I can replicate the issue and you can't. All the testing that I have seen have clearly said, if you are in a fringe area you are most likely to be able to replicate it as compared to someone in an area with a good quality signal. That is what I was saying, along with several techie guys that have done these test, which has been reported. I also could not replicate this at my office with a tower right done the road, but at home I can.

    We shall see what they do about the issues that many of us are experiencing, but thank you for your concern.

    Also for the record, I have a Incipio Feather case, so my signal issues are pretty much non-existent, but if I wanted to run without a case, then I'd be in trouble. That is true for a lot of folks! I do understand NOT everyone is having problems (but I think the reason for that is explained).

    I have a buddy who lives in Houston. He and I have gone back and fourth on this issue. He told me his phone did not have this problem. He came over this past weekend and I showed him his did have the problem. He was shocked because in Houston he was unable to replicate it. My point just because you are not being impacted where you live and work does not mean you do not have the problem. I truly hope you do not! I do not know if it is just some phones or all phones. I do not think it matters. What I do know is Apple cannot play the deny game and expect to keep folks buying their products in the future.

    I do not think forums or asking AT&T stores proves much of anything. I feel that there are many that are not impacted but may have the issue. I also feel there are many that are not worrying about it because the are trusting Apple to take care of it. I believe and hope they will. So no one really knows how many of these phones have the issue.

    I appreciate the discussion as always! Thanks!
    Last edited by OTACORB; 07-16-2010 at 03:26 AM.
    07-16-2010 02:22 AM
  10. Ipheuria's Avatar
    Honestly the first line of your arguement made no sense so I stopped reading after that. You're saying that people who live in a strong signal area think they don't have a problem but because they live in a strong signal area doesn't mean their phone doesn't have a problemA cell phone is made to work so if you can use it to call why would you care??? that's like saying well cars have a engine problem when driven above 200 mph but no one knows because the speed limit is 100 mph. So the people in strong signal areas should take the phone to a weak signal area to test if it has a problem, but how do you know the problem is the phone and not the reception?
    07-16-2010 07:42 AM
  11. lungho's Avatar
    Honestly the first line of your arguement made no sense so I stopped reading after that. You're saying that people who live in a strong signal area think they don't have a problem but because they live in a strong signal area doesn't mean their phone doesn't have a problemA cell phone is made to work so if you can use it to call why would you care??? that's like saying well cars have a engine problem when driven above 200 mph but no one knows because the speed limit is 100 mph. So the people in strong signal areas should take the phone to a weak signal area to test if it has a problem, but how do you know the problem is the phone and not the reception?
    It is with the phone. I have an i4, my wife has an old Motorola L7 dumbphone. We are both on AT&T. In a weak signal area, if she has two bars, I have none...i.e. no service. I can make calls with my wife's phone while I can't do squat with mine. I can reproduce this in any area with a weak signal.

    In a area with a strong signal, I might drop a couple of bars but I can still make calls.
    07-16-2010 07:57 AM
  12. OTACORB's Avatar
    Honestly the first line of your arguement made no sense so I stopped reading after that. You're saying that people who live in a strong signal area think they don't have a problem but because they live in a strong signal area doesn't mean their phone doesn't have a problemA cell phone is made to work so if you can use it to call why would you care??? that's like saying well cars have a engine problem when driven above 200 mph but no one knows because the speed limit is 100 mph. So the people in strong signal areas should take the phone to a weak signal area to test if it has a problem, but how do you know the problem is the phone and not the reception?
    Maybe you are right it makes no sense if you are not being impacted where you work and live. I also hope you are right that it is only some phones and not all of them. Again I don't know. I am simply sharing my experiences in testing these phones out. I do agree that if you aren't being impacted you likely don't care, which is my point exactly! Does not mean there is no problem though and unfortunately not all of us live in work in areas where we have a rock solid strong signal! Thank You!

    I think lungo just explained it better than I could why I know it is the phone and not the reception!
    Last edited by OTACORB; 07-16-2010 at 12:28 PM.
    07-16-2010 12:15 PM
  13. Hack-My-i's Avatar
    the problem is the hardware... there is no software update to fix the reception issue. the dropped calls will still be the same a year from now because its a HARDWARE issue. I called 911 the other day because there was a nasty car accident in front of me and guess what? Yep, i dropped the call...this is amazing, i love it! Mark my words, one day someone will be in a life/ death situation and that one call that could have saved their life will drop. Then maybe Apple will do something...
    07-16-2010 12:45 PM
  14. BuddhistGirafe's Avatar
    very underwhelming conference thus far. I was hoping for a Canadian announcement.. nope.
    07-16-2010 01:26 PM
  15. Duvi's Avatar
    Free bumpers... OTACORB
    07-16-2010 01:32 PM
  16. BuddhistGirafe's Avatar
    July 30th wwwwwwoooooooooooooooooooooo
    07-16-2010 01:36 PM
  17. OTACORB's Avatar
    Free bumpers... OTACORB
    Hey, Hey, Hey... Honestly I think for most users this will solve the issue. Does it ultimately fix the problem NO, but I think this is Apple acknowledging that there are customers having this issue. We love our customers and we want to make them ALL happy.

    I still think there are more people having the problem than being reported and they have data that reflects this isn't just our imagination, though they refuse to actually admit the real numbers. Which I don't think they have or really just unsure of, so don't want to give a number. I think they are being more transparent and I think this is what I wanted and hoped for.

    I do agree that a lot of phones have this kind of issue, but not at the level of the iPhone 4.
    Last edited by OTACORB; 07-16-2010 at 01:52 PM.
    07-16-2010 01:49 PM
  18. LaPs's Avatar
    Free bumper, great. But now I have to remove it every time I want to use the $29 dock I finally decided to pickup for this phone.
    07-16-2010 01:53 PM
  19. TLD1's Avatar
    What about the equally common proximity sensor problems? A case or bumper freebie won't fix that!
    07-16-2010 01:54 PM
  20. OTACORB's Avatar
    What about the equally if not moreso proximity sensor problems? A case o r bumper freebie won't fix that!
    I thought I heard them say and update is coming by the end of July to fix this issue.
    07-16-2010 01:54 PM
  21. marketsqhero's Avatar
    Hey OTACORB;

    I guess the 1% I estimated yesterday wasn't just out of my arse eh?

    Jobs said 0.55% so that's even less..
    07-16-2010 01:58 PM
  22. Ariyala's Avatar
    Yes, Jobs said they were working on that. (the proximity issues)
    Last edited by Ariyala; 07-16-2010 at 02:06 PM.
    07-16-2010 02:03 PM
  23. OTACORB's Avatar
    Hey OTACORB;

    I guess the 1% I estimated yesterday wasn't just out of my arse eh?

    Jobs said 0.55% so that's even less..
    Yeah you were pretty close to the mark! I am honestly glad to hear it as I told Duvi. I do think many have not reported the issue because they have been waiting on an official response. We will really never know the real numbers.
    07-16-2010 02:04 PM
  24. cre8tivspirit's Avatar
    Okay, I'm curious about the September 30th deadline. Is Apple releasing a new design after that? Seems to me that any iPhone 4 purchase should come with a free bumper as long as the design issue exists.
    07-16-2010 02:08 PM
  25. LaPs's Avatar
    Free bumpers and refunds through Sept 30th....do you think this is the cutoff for financial "we can't give away free stuff forever" reasons, or a projected exhaustion of current stock and units in production that have this "defect"? In other words, would we see an early iPhone 4 cycle HW change?
    07-16-2010 02:09 PM
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