Originally Posted by
MAGNUS Mine has minor scratches on it from normal wear, would I be able to return the phone without subject to any fees?
You were able to scratch their scratch proof glass? (being sarcastic.)
They say "undamaged." I'd consider that undamaged. Also if they give you a hard time raise a stink that the only reason you're returning it is because of the defective design. Don't take no for an answer unless the phone is broken, smashed, or water damaged.
I will add that I will not be returning mine. I feel I have a good enough grasp on the issue, I don't have a problem, and I use a case anyway. I'm satisfied with the workaround personally.
But if anyone has concerned or issues they should return it while you still can. Don't settle for being unhappy with your $200-$300 2 year contract purchase. You don't have to.