1. raleighj45's Avatar
    My new 3 day old iPhone 4 just got drenched in water! I am a firefighter in the Sacramento, CA area and today was on a small brush fire. While I was out there working a helicopter dropped a 500 gallon bucket of water right on top of me. Because I was so excited about my new phone, i had it in my jacket pocket and it got drenched as my pockets were full of standing water. I immediately shut my iPhone down and when I got back to the station shoved it in a bag of rice. So far it wont turn on. Does anyone have any advice to get this thing to come back?!

    I feel as though i'm about to cry at any moment. Loved the phone the 3 days I had it working.

    Sadly,

    Raleigh
    07-12-2010 01:42 AM
  2. Jellotime91's Avatar
    Usually takes 1-3 days. There's hope though!!!
    07-12-2010 02:04 AM
  3. BuddhistGirafe's Avatar
    Wait the 3 days, then if still nothing take a very very low heat from a hair dryer to it. If that fails.. take it to Apple.
    07-12-2010 02:15 AM
  4. chobbs1's Avatar
    ouch!!!!!!!!!!!!!
    07-12-2010 02:35 AM
  5. Mickyfin's Avatar
    If your confident enough, remove the two bottom screws, and remove the back glass, and continue to dry it out for s few days, but if you can remove the battery too, this will help also.
    07-12-2010 03:13 AM
  6. realpatmurphy's Avatar
    Attempt an exchange. I have heard some stories about people who work in Law enforcement and Firefighters who have successfully exchanged their iPhones because of damage in the field. Whether it was an officer whose phone was damaged chasing a criminal or a firefighter who got it damaged by water or heat. Then again these may just be isolated cases but its worth a shot if what you are trying does not work.
    07-12-2010 04:11 AM
  7. sirgrove's Avatar
    hope u got the protection plan
    07-12-2010 04:16 AM
  8. eiger's Avatar
    That's a super bummer.

    Kudos to you and your profession tho.
    07-12-2010 09:30 AM
  9. Tramain's Avatar
    hope u got the protection plan
    Includes 1 Year
    07-12-2010 09:36 AM
  10. big9erfan's Avatar
    Even AppleCare doesn't cover water damage though. He'd need 3rd party insurance.
    07-12-2010 09:41 AM
  11. gern blanston's Avatar
    Ugh, I feel so bad for you. If you get a replacement, I highly recommend Squaretrade.com: they paid to replace my 3G that was damaged by water after a $50 deductible. The process was quick and painless.
    07-12-2010 10:20 AM
  12. Behshad's Avatar
    24 hours in the bag of rice will do wonders, trust me on this
    07-12-2010 10:25 AM
  13. noaim's Avatar
    that sucks man sorry to hear that
    07-12-2010 10:28 AM
  14. raleighj45's Avatar
    Thanks for the support. I have my fingers crossed that it comes back on. I called at&t and it sounds like my option to get another one without having to pay 7-800 bucks for a new 32g is to add a line to my account. Still pretty expensive loss if this doesn't pan out. And I will go into apple for an attempted exchange in a couple days if no luck. thanks for the tips
    07-12-2010 10:41 AM
  15. cardfan's Avatar
    He doesn't need insurance. Just needs to get it repaired by apple. Costs 199 though.

    With the upfront cost of insurance and deductibles, why bother when apple will repair it?
    Apple - Support - iPhone - Service FAQ

    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone 4 Out-of-Warranty Service
    16GB & 32GB $199
    iPhone 3GS Out-of-Warranty Service
    8GB, 16GB & 32GB $199
    iPhone 3G Out-of-Warranty Service
    8GB & 16GB $199
    Original iPhone Out-of-Warranty Service
    4GB, 8GB & 16GB $199

    A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in US dollars and are subject to local tax.

    For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service.
    Last edited by cardfan; 07-12-2010 at 11:09 AM.
    07-12-2010 11:04 AM
  16. Ariyala's Avatar
    Thanks for the support. I have my fingers crossed that it comes back on. I called at&t and it sounds like my option to get another one without having to pay 7-800 bucks for a new 32g is to add a line to my account. Still pretty expensive loss if this doesn't pan out. And I will go into apple for an attempted exchange in a couple days if no luck. thanks for the tips
    Ouch!!! I hope the rice fixes it!! But, its good to know you have other options rather than giving Apple more $$!!
    07-12-2010 11:45 AM
  17. touchyphone's Avatar
    Attempt an exchange. I have heard some stories about people who work in Law enforcement and Firefighters who have successfully exchanged their iPhones because of damage in the field. Whether it was an officer whose phone was damaged chasing a criminal or a firefighter who got it damaged by water or heat. Then again these may just be isolated cases but its worth a shot if what you are trying does not work.
    My wifey's brother is a firefighter here in socal! The exact same thing happened to him as the OP. Apple gave him a new phone free, 'cuz of the service he does for the community, nice perk! BE SAFE OUT THERE GUY, THANKS FOR STOPPING ALL OUR FIRES!!
    07-12-2010 03:42 PM
  18. raleighj45's Avatar
    Hurray! I went into to the nearest Apple and told them my sob story. I walked out with a brand new iPhone free of charge! I love Apple. Thank you guys for all your advice. I guess I can sleep now.
    07-14-2010 01:20 AM
  19. jables's Avatar
    wow thats awesome. and very lucky.
    07-14-2010 01:48 AM
  20. big9erfan's Avatar
    raleighj45, that's great to hear. Glad to hear that Apple took care of you.
    07-14-2010 02:25 AM
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