1. Kevyerin's Avatar
    im assuming its a hardware issue but whenever i hit the home button upon activating my phone it doesn't work. is there some setting ive overlooked?
    06-23-2010 04:41 PM
  2. ghostface147's Avatar
    No, take it back to the Apple store. They will replace it. However tomorrow all genius bars are closed. Friday would be the best day or late today before they close.
    06-23-2010 04:48 PM
  3. JF7FSU's Avatar
    You took the screen protector off?
    06-23-2010 04:53 PM
  4. Kevyerin's Avatar
    You took the screen protector off?
    yep, charged & activated and nothin from the home button at all. sucks
    06-23-2010 05:00 PM
  5. ghostface147's Avatar
    Well take it to the Apple store for replacement. However, and this does suck, Apple has ZERO replacement units on hand. No word on when you can get a replacement unit.
    06-23-2010 05:08 PM
  6. Kevyerin's Avatar
    Well take it to the Apple store for replacement. However, and this does suck, Apple has ZERO replacement units on hand. No word on when you can get a replacement unit.
    well the store i contacted told me to backup my stuff in case they do need to switch so im hoping that's a positive sign.
    06-23-2010 05:17 PM
  7. ghostface147's Avatar
    Always a good sign of course, but just plan for the worst case. Worst case includes genius bar closed tomorrow for obvious reasons and possibly no replacement i4 phones until a week or so from now.
    06-23-2010 05:24 PM
  8. echaos1210's Avatar
    they should be able to just replace yours with a brand new one
    06-23-2010 05:33 PM
  9. darufryda5's Avatar
    mine is working fine..better get to apple store very early in the morning.
    06-23-2010 05:39 PM
  10. Ipheuria's Avatar
    they should be able to just replace yours with a brand new one
    I would think the problem would be that it would depend on the number of pre-orders. So would they replace a defective one over walkins? it would definately suck if you had to wait for a long time
    06-23-2010 05:40 PM
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