1. tmasopust's Avatar
    JonDigital,

    I understand your frustration. You said you went to the AT&T store to reserver one vs. online. I've seen several threads that imply the AT&T store employees just gave up trying to enter orders electronically and waited until the next day or worse. This served the same effect if you'd just waited until the 16th or 17th to place the order online with Apple. It's a shame!!! You need to be mad at the AT&T employee that took your order.
    06-23-2010 03:29 PM
  2. GSMoOv3's Avatar
    yess got a tracking number for this crap about time
    06-23-2010 03:31 PM
  3. JonDigital's Avatar
    JonDigital,

    I understand your frustration. You said you went to the AT&T store to reserver one vs. online. I've seen several threads that imply the AT&T store employees just gave up trying to enter orders electronically and waited until the next day or worse. This served the same effect if you'd just waited until the 16th or 17th to place the order online with Apple. It's a shame!!! You need to be mad at the AT&T employee that took your order.
    Nope I actually placed my order online via the AT&T website on June 15th, at 3:00 PM EST. Got an order confirmation and everything. Order showed up on the order status page on June 16th.

    As of this post my order still shows:

    Date Ordered: 06/16/10 <--- even though I placed my order online at 3:00 PM EST on 06/15/10
    Status: In Progress
    Ship Date: Blank
    Qty Ordered: 1
    Qty Shipped: 0
    Qty Back-Ordered: 0
    Carrier: Blank
    Tracking Number: Blank
    06-23-2010 03:44 PM
  4. Alienware_51#IM's Avatar
    Nope I actually placed my order online via the AT&T website on June 15th, at 3:00 PM EST. Got an order confirmation and everything. Order showed up on the order status page on June 16th.

    As of this post my order still shows:

    Date Ordered: 06/16/10 <--- even though I placed my order online at 3:00 PM EST on 06/15/10
    Status: In Progress
    Ship Date: Blank
    Qty Ordered: 1
    Qty Shipped: 0
    Qty Back-Ordered: 0
    Carrier: Blank
    Tracking Number: Blank
    Wonder if they ship ours out friday morning, if they will do a saturday overnight delivery via fedex.
    06-23-2010 03:47 PM
  5. tmasopust's Avatar
    JohnDigital,

    Sounds like yours was placed 2-3 hours after mine. Everything looks identical as my experience except for the face that by backorder status toggled from 0 to 1 at some point mid-last week. And I placed mine with Premier.
    06-23-2010 03:50 PM
  6. JonDigital's Avatar
    Wonder if they ship ours out friday morning, if they will do a saturday overnight delivery via fedex.
    That would be very nice and very unexpected. Although they did ship iPad's on Saturday. I'm not going to let this ruin my weekend. My girlfriend will not let me live this down if I ***** about my phone all weekend! LOL
    06-23-2010 04:04 PM
  7. JonDigital's Avatar
    JohnDigital,

    Sounds like yours was placed 2-3 hours after mine. Everything looks identical as my experience except for the face that by backorder status toggled from 0 to 1 at some point mid-last week. And I placed mine with Premier.
    What exactly is premiere? Is that a business account?
    06-23-2010 04:06 PM
  8. scottdoc718's Avatar
    I ordered mine in the AT&T store on the 15th and I now have a UPS tracking number for delivery today (Wednesday). Anyone else have a UPS tracking number?
    06-23-2010 04:13 PM
  9. tmasopust's Avatar
    JonDigital,

    Yes and no. I just associated my personal account with the company I'm doing work for as they get a 15% discount. When you do that, it appears your order goes through AT&T Premier support. Not sure how "Premier" it is but it saved me %15 on the monthly plan fee and iPhone data plan.
    06-23-2010 04:24 PM
  10. matthew23's Avatar
    Wish I had a tracking #. @matthew23 and @sagacity4 did your orders show any items backordered?
    yeah, mine showed backordered from about the 19th through last night. Then, this afternoon (about two hours ago) it provided tracking info and said it was shipped on the 23rd. Tracking number does not work yet.

    Knock on wood but I am hoping it arrives tomorrow. Don't lose hope, all those reps at AT&T people have been *****ing about may have actually been right. my said "ATTENTION!" on the premier site from the 16th through 19th. I called every day and was told not to worry about it - I would have my phone on the 24th or 25th. I didn't really believe them and figured they were just trying to shut me up...
    06-23-2010 04:25 PM
  11. Synozeer's Avatar
    I'm in almost the same boat as you. Ordered around 2:30pm on the 15th, but my order shows up as the 16th. Also showing "In Progress", Qty Ordered 2, and nothing else. Been like that since I ordered my two 32gb black iPhones.

    I'm also in South Florida, but that's probably a coincidence.

    Nope I actually placed my order online via the AT&T website on June 15th, at 3:00 PM EST. Got an order confirmation and everything. Order showed up on the order status page on June 16th.

    As of this post my order still shows:

    Date Ordered: 06/16/10 <--- even though I placed my order online at 3:00 PM EST on 06/15/10
    Status: In Progress
    Ship Date: Blank
    Qty Ordered: 1
    Qty Shipped: 0
    Qty Back-Ordered: 0
    Carrier: Blank
    Tracking Number: Blank
    06-23-2010 04:26 PM
  12. JonDigital's Avatar
    Holy **** I do not believe my eyes. If I didn't have such a foul taste in my mouth from AT&T I would refuse to believe what I am seeing. I have a tracking number now AND a ship date! Seriously, I'm 32 years old, I should not be squealing like a teenage girl over Justin freaking Bieber.

    I now have a ship date of 6/23/2010. Carrier being shipped is by UPS. Tracking information is not in the system yet but from experience at my job I know UPS does not update until later in teh evening.

    I really hope you guys get good news like I did, especially Alienware_51, your such a trooper!

    Glad I signed up to the community albeit for this type of *****ing I've been doing.
    06-23-2010 04:27 PM
  13. SuprWmn's Avatar
    Hi all, I just joined the site for the purpose of posting on this thread.

    JonDigital and Synozeer, I had the exact same issues as you except that I ordered mine at 11:30am EDT on the 15th. I JUST checked AT&T's site and I finally have a tracking number with UPS. UPS says it's shipping today for delivery tomorrow. I'm also in South Florida
    Last edited by SuprWmn; 06-23-2010 at 04:33 PM.
    06-23-2010 04:30 PM
  14. SuprWmn's Avatar
    Holy **** I do not believe my eyes. If I didn't have such a foul taste in my mouth from AT&T I would refuse to believe what I am seeing. I have a tracking number now AND a ship date! Seriously, I'm 32 years old, I should not be squealing like a teenage girl over Justin freaking Bieber.

    I now have a ship date of 6/23/2010. Carrier being shipped is by UPS. Tracking information is not in the system yet but from experience at my job I know UPS does not update until later in teh evening.

    I really hope you guys get good news like I did, especially Alienware_51, your such a trooper!

    Glad I signed up to the community albeit for this type of *****ing I've been doing.
    Ok, so I'm a little slow posting LOL! Congrats!
    06-23-2010 04:31 PM
  15. GPD1739A's Avatar
    Mydnyte,

    Re-read your email. It says "it may be as much as 72 hours before the carrier can provide any detailed information to you." The tracking information may be old and incorrect but you are still expected to get your package on time.
    Probably so. I was reading it on my soon-to-be-ex-Blackberry, so maybe the small, blurrish text is finally getting to me.
    06-23-2010 04:35 PM
  16. Synozeer's Avatar
    Still nothing on my end unfortunately, but I'm hoping they're updating the status now since both of yours were just recently updated.

    Hi all, I just joined the site for the purpose of posting on this thread.

    JonDigital and Synozeer, I had the exact same issues as you except that I ordered mine at 11:30am EDT on the 15th. I JUST checked AT&T's site and I finally have a tracking number with UPS. UPS says it's shipping today for delivery tomorrow. I'm also in South Florida
    06-23-2010 04:36 PM
  17. tkao2025's Avatar
    Holy **** I do not believe my eyes. If I didn't have such a foul taste in my mouth from AT&T I would refuse to believe what I am seeing. I have a tracking number now AND a ship date! Seriously, I'm 32 years old, I should not be squealing like a teenage girl over Justin freaking Bieber.

    I now have a ship date of 6/23/2010. Carrier being shipped is by UPS. Tracking information is not in the system yet but from experience at my job I know UPS does not update until later in teh evening.

    I really hope you guys get good news like I did, especially Alienware_51, your such a trooper!

    Glad I signed up to the community albeit for this type of *****ing I've been doing.
    After reading all your ups and downs just wanted to applaud you on your good news.....cheers
    06-23-2010 04:37 PM
  18. Alienware_51#IM's Avatar
    Holy **** I do not believe my eyes. If I didn't have such a foul taste in my mouth from AT&T I would refuse to believe what I am seeing. I have a tracking number now AND a ship date! Seriously, I'm 32 years old, I should not be squealing like a teenage girl over Justin freaking Bieber.

    I now have a ship date of 6/23/2010. Carrier being shipped is by UPS. Tracking information is not in the system yet but from experience at my job I know UPS does not update until later in teh evening.

    I really hope you guys get good news like I did, especially Alienware_51, your such a trooper!

    Glad I signed up to the community albeit for this type of *****ing I've been doing.
    Congrats man! Gave me a boost of hope, I'm sure I'll get my tracking number today for a tomorrow delivery
    06-23-2010 04:37 PM
  19. GPD1739A's Avatar
    After thinking about the events of the past week or so, I believe one of the problems with everything is the difference in the way Apple and AT&T have handled their orders (at least those ordered for shipment, not for in store pickup).

    It appears as though Apple shipped all of its delivery orders from its factories overseas - and that's primarily why all of the people that ordered directly from Apple received their tracking information days ago.

    AT&T, however, appears to have updated the bulk of their orders in the past 24 hours or so - most likely due to the fact that their orders are coming from their warehouse in Ft Worth, TX as opposed to being drop-shipped from Apple's manufacturing plants.

    It's all conjecture, of course - and I truly hope that everyone gets theirs that ordered them as quickly as possible.

    (I, for one, am exceedingly glad that I did not order for in-store pickup. I just can't deal with those kinds of mosh pits for too long...and will be driving past my nearest Apple/AT&T/Best Buy stores early tomorrow morning to see how long the lines are...)
    06-23-2010 04:39 PM
  20. mobile79's Avatar
    Congrats man! Gave me a boost of hope, I'm sure I'll get my tracking number today for a tomorrow delivery
    Here's hoping.
    06-23-2010 04:40 PM
  21. crzyc's Avatar
    My tracking is working now on fedex, standard overnight picked up at 10am today, Estimated delivery Jun 24, 2010 by 3:00 PM
    06-23-2010 04:41 PM
  22. pendragyn's Avatar
    (I, for one, am exceedingly glad that I did not order for in-store pickup. I just can't deal with those kinds of mosh pits for too long...and will be driving past my nearest Apple/AT&T/Best Buy stores early tomorrow morning to see how long the lines are...)
    Yeah, I am starting to regret that I did, but since there are no non-pre-ordered phones available through AT&T I am hoping the lines will be much shorter. Of course with the way AT&T has been handling this so far they won't be telling anyone in line that they don't have any stock.
    06-23-2010 04:49 PM
  23. JonDigital's Avatar
    Ok, so I'm a little slow posting LOL! Congrats!
    Thanks man. We are such dorks (no offense). I never thought I would be getting excited over my 4th iphone in 4 years! It's amazing what technology can do to you once you get used to it as an everyday part of your life.

    I'm taking a half day at work tomorrow. Screw this crap. I feel like I just gave birth.

    Glad to talk to a fellow South Floridian. Hot a ***** down here today eh? Where you located? I'm in Coral Springs.

    Alienware_51 hang in their man! I am still trying to get the nasty taste of AT&T's customer service out of my mouth, nothing a slick new iPhone can't take care of. I wish you luck bro!
    06-23-2010 04:51 PM
  24. kidwithhelmet's Avatar
    I pre-ordered mine on the 15th. Got my AT&T confirmation email in the early hours of the 16th. Mine still is saying processing, but I've talked with the AT&T employee that helped me and he said I should have it by 3PM tomorrow. Should I still be worried at this point?
    06-23-2010 04:53 PM
  25. bjames2785's Avatar
    alright guys i gave up earlier b/c i got tired of playing the waiting game but i just couldnt help myself and checked my order status one last time and POW i now have a tracking number.

    Ship date: June 23
    Ship type: overnight Air

    My situation was, ordered at 115 PM EST 6/15. order status page showed an order date of 6/16. never showed as back ordered. never received an email of any sort from AT&T not even confirmation. and no updates since the 16th when my order showed up in AT&Ts system.

    Needless to Say im Pretty Happy Now!!!

    @Alienware_51 u have anything yet?

    Edit: shipping is thru UPS for store pickup
    Last edited by bjames2785; 06-23-2010 at 05:00 PM.
    06-23-2010 04:57 PM
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