1. BigJamoke's Avatar
    Mine showed shipped the 22nd at 6:00 for delivery by 3:00pm on the 23rd. On FedEx.com, it shows it "Picked up" in Fort Worth, TX. But then the status didn't change thru 7:00am today (23rd). So I called FedEx and they said there was a problem yesterday at their "main hub" causing delays for "many" shipments. The problem was that their system was "overwhelmed". They said to keep checking today and it "should" be delivered tomorrow by 3:00pm but there was no way to confirm that. They told me to call back if the status didn't change by end of business today.

    Disappointing but nothing I can do..........
    06-23-2010 09:23 AM
  2. hjgarron's Avatar
    Mine shows delivery today by 3pm, but it does not say "out for delivery" yet. I called Fed-Ex and the CS Rep said that they were having problems with there system not updating. She called the depot and they said it was on the truck for delivery. I soo want to believe that it is on the truck.

    I am supposed to be working from home today, but I had to come into work to wait for the delivery sinceit is supposed to come today instead of tomorrow.
    06-23-2010 10:07 AM
  3. BigJamoke's Avatar
    Well, with a little luck mine will also be delivered today and the FedEx lady was full of s**t. She did sound like she was just making something up to get me off the phone. And it would surprise me if FedEx was having troubles and it wasn't reported somewhere officially....either by them or a media source.



    Mine shows delivery today by 3pm, but it does not say "out for delivery" yet. I called Fed-Ex and the CS Rep said that they were having problems with there system not updating. She called the depot and they said it was on the truck for delivery. I soo want to believe that it is on the truck.

    I am supposed to be working from home today, but I had to come into work to wait for the delivery sinceit is supposed to come today instead of tomorrow.
    06-23-2010 10:18 AM
  4. MichelleRo's Avatar
    My status changed late last night from showing 1 32GB as back ordered to now 1 as ordered and processing. I'll be checking all day, I'd really like to get it tomorrow -- then again, wouldn't we all?
    06-23-2010 10:18 AM
  5. RedDragons's Avatar
    I just got mine like 10 minutes ago. My tracking info on Fedex still shows it being at a dest sort facility 5 hours ago. Maybe alot of yours are further along than fedex shows like mine was. its freaking sweet !! but thats another thread altogether !
    06-23-2010 10:27 AM
  6. bjames2785's Avatar
    My order has shown "in progress" since the 16th (ordered 15th) and has not been updated since. my backorder column always showed zeros. hope at&t lets me know i can pick it up tomorrow.
    06-23-2010 10:42 AM
  7. Alienware_51#IM's Avatar
    @bjames I am in the same exact boat. Starting to annoy me.
    06-23-2010 10:48 AM
  8. DewDuck's Avatar
    Holly rat farts Batman! I finally have a tracking number and ship date for today! Except carrier says "null"??? Updated in the last 10 min, so maybe I will get it tomorrow.
    06-23-2010 10:53 AM
  9. tmasopust's Avatar
    DewDuck,

    Your's and mine must be in a similar queue because my status just changed with a tracking number within the last 30 minutes. Carrier column is null and the qty shipped is still 0 but now there is a tracking number. The status is still "In Progress". No charge on CC yet either.
    Last edited by tmasopust; 06-23-2010 at 11:07 AM.
    06-23-2010 10:57 AM
  10. ALexSoFLy's Avatar
    I just checked my tracking on FedEx for the 5th time and finally it says something.

    Anticipated ship date Jun 23, 2010
    Estimated delivery Jun 24, 2010 by 3:00 PM

    I called FedEx yesterday night and the rep instantly asked if the tracking number was for an iPhone. I'm assuming that ALOT of people called due to the tracking number not being found. She said that due to a bulk order of shipments, the system wasn't able to keep up so it will take some time for anything to show up on the FedEx site. So if anyone has a tracking number without any shipment information, try calling FedEx and asking to see when the estimated delivery date is. The ONLY reason why I didn't order from Apple was because I didn't want it shipped to my address but it does seem like alot of them are already recieving their phones earlier than stated.
    Last edited by ALexSoFLy; 06-23-2010 at 11:03 AM.
    06-23-2010 10:59 AM
  11. denness544's Avatar
    Hey Premier people that ordered on the 15th and had theirs showing backordered. I now have a tracking # and a ship date of today!
    06-23-2010 11:07 AM
  12. GPD1739A's Avatar
    I'm also a Premier order person and my status on the standard order page now shows a tracking number as well.

    Given everything that's happened in the past week and a half, I'm understandably cynical - but at least a little hopeful now that I have a tracking number.
    06-23-2010 11:17 AM
  13. Gooster's Avatar
    Just woke up, and after putting on the USA World Cup match, I went straight to tracking my order and it says "OUT FOR DELIVERY" as of 7am! I also have two other orders as "Out for Delivery." Christmas at my place!
    06-23-2010 11:17 AM
  14. matthew23's Avatar
    Mine was backordered until last night (ordered on the 15th, premier) now the zeros are gone but no tracking number How long was yours backordered for before it switched and gave you a tracking number?
    06-23-2010 11:18 AM
  15. Hookem99's Avatar
    I just got mine like 10 minutes ago. My tracking info on Fedex still shows it being at a dest sort facility 5 hours ago. Maybe alot of yours are further along than fedex shows like mine was. its freaking sweet !! but thats another thread altogether !
    You just made my day. Mine shows it 'left sort facility' at 6am on the 22nd. That 'facility' is less than 150 miles away. So, I hope it is out for delivery. Only time will tell!
    06-23-2010 11:21 AM
  16. tmasopust's Avatar
    matthew23

    My backorder status switched from 1 to 0 yesterday at about 4:00pm EST. The tracking number appeared sometime after 10:30am EST today.
    06-23-2010 11:30 AM
  17. mcmetz's Avatar
    I have one ordered from Apple and one from AT&T that the tracking numbers show 10:30am & 3:00pm respectively. Both show that they are still at the local sorting facility. However I called FedEx and they said they were on the truck, but said they had my address wrong. I checked what they had, and it actually was correct. Weird. They told me they would contact the driver, call me back and get them delivered today. You may want to call FedEx. Seems like it might have worked for me. BTW, I am in the Tampa Bay area if that helps anyone.

    Good Luck
    06-23-2010 11:47 AM
  18. JonDigital's Avatar
    I've been following this thread for the last few days and find myself very frustrated with the way AT&T is handling all of this. I had to register to throw in my 2 cents with an update on my shipment. Here are my details:

    Ordered from the AT&T website. Normal customer not a premiere account. Placed my order on the 15th at 3:00 PM EST. When I check my order status it shows as being ordered on the 16th. I have never had a back order on this order. Did not receive confirmation email for order until the 17th. Always showed 1 Qty ordered and 0 back order.

    As of this morning I still do not have any update. My order still shows "In Progress". FYI am located in South Florida. Not sure if that helps. I called to speak with an AT&T rep yesterday who assured me that my phone will be shipped today and received on Thursday the 24th and not to worry. That made me happy. I think she was just trying to get me off the phone.

    This morning when speaking to a customer service rep he said I may be in the batch that get delivered on the 28th. I'm pretty disappointed. I understand how overwhelmed they were on pre-order day but this was handled pretty poorly. I clearly got my order in early enough. I have friends who ordered 10+ hours after me who have been notified of a shipment.

    It's not the fact that I may get it on the 28th, it's the fact AT&T does not have any clue what is going on when you call them. I called three days in a row and got three different answers.

    I will post an update if I get one.
    06-23-2010 11:51 AM
  19. tkao2025's Avatar
    Holly rat farts Batman! I finally have a tracking number and ship date for today! Except carrier says "null"??? Updated in the last 10 min, so maybe I will get it tomorrow.
    Mine's the same now with tracking nubmer, null, and shipping today. This is on the regular order status page of AT&T. On my premier site it is still showing as Processing....
    06-23-2010 11:52 AM
  20. JonDigital's Avatar
    BTW thanks to everyone posting updates. It's helped me kind of nail this down although it may be giving me a bigger headache than I wanted. Stupid phone.
    06-23-2010 11:53 AM
  21. tmasopust's Avatar
    I've been following this thread for the last few days and find myself very frustrated with the way AT&T is handling all of this. I had to register to throw in my 2 cents with an update on my shipment. Here are my details:

    Ordered from the AT&T website. Normal customer not a premiere account. Placed my order on the 15th at 3:00 PM EST. When I check my order status it shows as being ordered on the 16th. I have never had a back order on this order. Did not receive confirmation email for order until the 17th. Always showed 1 Qty ordered and 0 back order.

    As of this morning I still do not have any update. My order still shows "In Progress". FYI am located in South Florida. Not sure if that helps. I called to speak with an AT&T rep yesterday who assured me that my phone will be shipped today and received on Thursday the 24th and not to worry. That made me happy. I think she was just trying to get me off the phone.

    This morning when speaking to a customer service rep he said I may be in the batch that get delivered on the 28th. I'm pretty disappointed. I understand how overwhelmed they were on pre-order day but this was handled pretty poorly. I clearly got my order in early enough. I have friends who ordered 10+ hours after me who have been notified of a shipment.

    It's not the fact that I may get it on the 28th, it's the fact AT&T does not have any clue what is going on when you call them. I called three days in a row and got three different answers.

    I will post an update if I get one.
    I have to wonder if the reason AT&T pushed back sales in the stores to the 29th was to make sure they fulfilled all the pre-orders for direct shipment first. That way none of the pre-order people would complain about walk-ins getting their phones before pre-order people did. Not to mention walk-ins cancelling their pre-orders if shipment was delayed and iPhones were available in stored on the 24th.
    06-23-2010 11:57 AM
  22. matthew23's Avatar
    matthew23

    My backorder status switched from 1 to 0 yesterday at about 4:00pm EST. The tracking number appeared sometime after 10:30am EST today.
    Well, I guess that's a good sign for mew. Not backordered anymore as of about 8PM last night but still no tracking number/shipping info. Hopefully within the next few hours then. Hopefully it arrives tomorrow!
    06-23-2010 12:00 PM
  23. matthew23's Avatar
    I have to wonder if the reason AT&T pushed back sales in the stores to the 29th was to make sure they fulfilled all the pre-orders for direct shipment first. That way none of the pre-order people would complain about walk-ins getting their phones before pre-order people did. Not to mention walk-ins cancelling their pre-orders if shipment was delayed and iPhones were available in stored on the 24th.
    I was thinking the same thing when I heard this yesterday. It makes sense.
    06-23-2010 12:01 PM
  24. JonDigital's Avatar
    I have to wonder if the reason AT&T pushed back sales in the stores to the 29th was to make sure they fulfilled all the pre-orders for direct shipment first. That way none of the pre-order people would complain about walk-ins getting their phones before pre-order people did. Not to mention walk-ins cancelling their pre-orders if shipment was delayed and iPhones were available in stored on the 24th.
    If that was the case I clearly should have some kind of update by now. What really annoys me is I have numerous friends who ordered not only hours after me on the same day but people who ordered NEXT DAY and have still received a tracking number and info.

    FYI just to give more info. My CC had an authorization on it a few days ago and as of yesterday it was removed.

    Like I said. I wouldn't be too mad about getting it on the 28th (I assuming it arrives on the 28th and not ships on the 28th?) if I wasn't lied to numerous times by customer service.
    06-23-2010 12:04 PM
  25. DewDuck's Avatar
    Status says shipped now, but still "null" in the carrier column. Weirdness abounds!
    06-23-2010 12:06 PM
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