Ive never had a phone delivered. Do you have to be home to sign for it? Seems odd that they would just leave it on your door step.
One its shipped they will give you to the option to pre-sign it in case you wont be home when it arrives
It works smoothly . Last year mine was delivered at 11.30 at which point my wife called me , I went home for lunch and unpacked it and started the transfer of my old phone to my new one and viola!