1. bobdole3141's Avatar
    So some moron thought it would be a funny idea to put a porn clip on my iphone. They stuck it in itunes, added it to the library, but luckily (or unluckily) it wouldn't sync.

    The problem:
    When i open itunes, click on my phone, let it connect, i click the "films" tab along the top and the god damn porn clip appears listed there. The ONLY clip listed there.

    I can select it but not right click it (good game apple), i can't delete it with any key presses that i can imagine, i can't find ANY WAY to delete this clip from the list

    So i find the clip on the hard drive and delete it, surely that would solve the problem? Nope. It still appears there, only now when i click "sync" on films, it says "file cannot be found." Doesn't remove it from the list though.

    So i email apple support. They tell me that i need to contact the technical support phone line (i don't want to phone, i want to email) who offer complimentary and FEE BASED support, and they will decide which i need.

    Obviously it will be fee based, and i have no interest in paying apple for solving THEIR problem with THEIR software.

    So, now i come hat in hand to the biggest bunch of iphone experts on the planet - you guys.

    Anyone have any clue how i can remove this **** before someone peeps over my shoulder and sees it?

    Tried so far:
    Delete key, ctrl-delete key, menu options, etc.
    Right click
    Uninstall and reinstall itunes
    Deleting the file
    05-28-2010 03:27 PM
  2. Alli's Avatar
    You need to remove it from your iTunes Library (not the iPhone tab). Open up iTunes, down to Movies, and find it there. (You probably should have done this first, before removing it from your hard drive.) Once you find it here, you can delete it.
    05-28-2010 04:54 PM
  3. bobdole3141's Avatar
    Seems to have worked! Thanks! I was *so* sure i tried this, but obviously i'm an *****.
    05-28-2010 05:05 PM
  4. ghostface147's Avatar
    but obviously i'm an *****.
    Obviously yes, but it would have been more idiotic to not even ask. You asked, you got the right answer and it worked. In the end, that's all that matters. The solution matters, not how you got to it.
    05-28-2010 05:40 PM
  5. Alli's Avatar
    Glad it worked. Moral of this story - don't let anyone mess with your toys.
    05-28-2010 09:01 PM
  6. iquinn's Avatar
    You need to remove it from your iTunes Library (not the iPhone tab). Open up iTunes, down to Movies, and find it there. (You probably should have done this first, before removing it from your hard drive.) Once you find it here, you can delete it.
    Your the best Alli. You make TipB special.
    05-28-2010 09:23 PM
  7. Alli's Avatar
    Well thank you, iquinn. That means a lot.
    05-28-2010 10:40 PM
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