1. davidjp's Avatar
    Ok,

    I've been away from my pc for a few days and I've been downloading podcasts on the fly, over wifi mainly.

    Now, I just downloaded a podcast over 3G, whilst
    listening to another podcast. During the download, the iPod stopped playing and when I went
    back in to iPod, all my songs, music videos, tv shows, and the podcasts I synced over is gone. All the files that were downloaded post sync are still there (though the playcounts have been reset).

    I've checked the about tab in settings and it says 0 songs etc BUT there is still only 1GB of free space on the iPhone so it is still on the iPhone.

    I've restarted the device. I've tried
    to search for the songs. It's all gone.

    Does anyone have any ideas? I have 12 hours of travel ahead of me, and I don't have my laptop with me.
    05-21-2010 02:39 PM
  2. Alli's Avatar
    Have you reset your iPhone to see if it comes back as mysteriously as it vanished?
    05-21-2010 04:38 PM
  3. davidjp's Avatar
    Hey Alli,

    Yes. I've powered off and on and I've also done a reset (power and home button) and it has not resolved the problem.

    The data is still on the device, It just cannot be seen or used. It's never happened to me before.
    05-21-2010 04:57 PM
  4. Alli's Avatar
    Very strange. I've never heard of that happening.
    05-22-2010 01:10 AM
  5. davidjp's Avatar
    Neither have I.

    These are screenshots I took on my train journey yesterday.

    As you can see, there is only 1.3GB free yet there are 0 songs.
    The one video was a video podcast I had downloaded direct to the device.



    When I got home and connected the iPhone to the laptop, iTunes recognised the device without a problem, it even recognised that there was music and video files on it and after a quick sync, the music, audiobooks, etc were accessible again. They were not synced back over, they just reappeared.

    It's never happened to me before. I just hope it never happens again!

    Thanks Alli for all your help.
    05-22-2010 08:19 AM
  6. Ipheuria's Avatar
    Since you got it all back once you connected to the computer something may have gotten corrupted on the iPhone that caused them to not appear in the playlist. Once you connected to the computer it was probably rebuilt and was OK once again. I'm just speculating here but glad you didn't lose any of it.
    05-22-2010 08:48 AM
  7. davidjp's Avatar
    @Ipheuria - Thanks, yeah, there must have been some corruption to the iPod database. When it synced, all that happened was that it transferred the podcasts I had downloaded over to the laptop and it was fine. It's just really bizarre that even iTunes could see all the files on the device when I connected it but the device couldn't play them.

    I hope it never happens again - next time I go on a long trip I'm taking the laptop, just in case. :o
    05-22-2010 09:07 AM
  8. matthew23's Avatar
    That has happened to me. I think the podcast download corrupts something because that is exactly how my songs got "erased" too...
    05-22-2010 05:22 PM
  9. Ugluks's Avatar
    Same problem here.

    I left Denmark for Egypt and suddenly everything vanished. So I think it has something to do with travelling. And I know: connect to my computer, but I won't see my comp for more than two weeks... :-(

    Also tried downloading a new podcast from itunes. After the download is finished it's gone as well....
    07-20-2011 03:12 AM
  10. SeanHRCC's Avatar
    This happened to a lot of people when iOS 4 was first released...it comes down to having to reconnect it to iTunes, letting it sync (which only takes a few seconds since you're not changing anything), and then the music should reappear. I figured they'd fixed this issue, apparently not...certainly a PITA when you're without your computer...
    07-20-2011 07:00 AM
  11. busphil's Avatar
    same thing ...downloaded podcasts in IPad 2 and my music from CDs were gone!!!
    09-28-2013 07:56 PM
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