When I sync my iPhone, it says it can't find the camera roll

[ohsmilnme]

The Camera Roll is there, so why doesn't the computer recognize it?

 

[Alli]

PC or Mac?

 

[ohsmilnme]

I have a PC

 

[ohsmilnme]

The message says, "iTunes cannot sync photos to the iPhone "Carla's iPhone" because the folder "Camera Roll" cannot be found.

 

[Alli]

Odd...I wouldn't have thought you could sync with your camera roll in the first place on a pc. (Which is why I asked pc or Mac.) Macs sync the camera roll, pc's do not. The only way to remove the photos from your camera roll is going to your iPhone as a folder on your pc, then going to Internal Storage, DCIM, and finally 100Apple. Then you can drag/drop or copy these images onto your pc. You can't copy something into it. iTunes won't recognize it at all.

 

[flyingember]

or you can use the scanner and camera wizard. I know it's available in XP