1. mazziosmike's Avatar
    My OS is Windows XP. I was syncing my Iphone contacts and calendar (thru Outlook) by merely connecting to a USB port. It synced thru Itunes automatically. My hard drive crashed and I put in new one. Now I get message when I connect "Microsoft Office Document Scanning does not support this type of device". Thre is no "Iphone" showing in the Itunes sidebar.
    01-09-2010 04:07 PM
  2. flyingember's Avatar
    that means it's not loading the drivers for the iphone.

    try uninstalling itunes, rebooting and reinstalling it.
    01-09-2010 04:37 PM
  3. mazziosmike's Avatar
    I removed program, rebooted and installed it again. Still get same message: "Microsoft Office Document Scanning does not support this type of device".
    01-09-2010 05:40 PM
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