1. NYCseminole's Avatar
    When I am on a call on my week old 32gig 3Gs the screen goes dead. For instance, if I need to look up a number, or even end a call, when I take my face away from the screen it lights up like it should, but only for about half a second. It then becomes black and unresponsive for anywhere from 5 to 30 seconds. Has anybody dealt with anything like this before or have any idea how to fix this. Its a major hassle to take 30 seconds just to hang up the phone. Thanks in advance
    12-28-2009 01:34 AM
  2. Earless Puppy's Avatar
    is your case somewhat blocking the face sensor? Remove your case and try to make a call...
    12-28-2009 02:16 AM
  3. NYCseminole's Avatar
    Where is the face sensor?? I have a Speck Candyshell case, so I dont think that it is blocking any sensor. Thanks for the try tho
    12-28-2009 02:23 AM
  4. Earless Puppy's Avatar
    no that case wont block it, now the question I hate to ask...

    When you bought your iPhone, it came with a piece of plastic wrapped over the screen, you removed it correct?
    12-28-2009 02:51 AM
  5. NYCseminole's Avatar
    the girl who sold it to me at the att store removed it..... why do you ask? (im very nervous in asking this question) I did put a screen protector on the screen tho...The ones that the sell at the att store.
    12-28-2009 03:25 AM
  6. Earless Puppy's Avatar
    some people do not remove it, and it can affect performance especially with hearing but also with sensors
    12-28-2009 04:15 AM
  7. NYCseminole's Avatar
    Anybody else have any idea whats wrong??
    12-28-2009 12:09 PM