This is going to Ramble a little so sorry in advance.
Just made the switch from Blackberry to iPhone 3Gs. Wife and I had new Bold 9700's and Daughter had a Bold 9000.
Here is why we made the change and the results.
We are a small business with a Blackberry Professional Server (BPS) which is a scaled down BES with NO support or updates coming from RIM. No HTML Email support etc... We have an exchange server so with that, we were left with the choice to do without either true Enterprise email/contacts/calendar wireless sync and get HTML Email, OR... Buy a full blown BB Enterprise server for $3000. PLUS we had to pay $45 per month per line ($15 more per line) for our BB data plan to have the enterprise connectivity at all. If Blackberry had a viable, affordable small business solution, we would never have even considered making a change, but since they don't, we did. We will save $540 per year on data plans over the three lines, we will also have Exchange sync without another resource intensive application running on our server.
When we got our new 9700 Bolds, it seemed like more same ole' same ole'. Nothing really new, same old slow app world, same old BB that we hade been using for the last 5 years. We really expected something more to be coming, but nothing seems to be on the horizon that is really innovative and new.
PROS - Exchange Active Sync, Web Browsing, Applications, Innovation, and Speed. Also, what seems to be a manufacturer who is looking ahead to what the user wants instead of having the, it is what it is attitude that RIM seems to have.
CONS - Typing lerning curve, no single box for multiple email accounts, no multi tasking. Without Jailbreak, can?t change some of the message tones. (All things I can get over).
Bottom line, none of us have any desire to switch back to our Blackberry. We actually sold all three of them on Ebay!