1. MadsAa's Avatar
    Hi there.

    When I recieve a mail in my "inbox" the phone alerts me with a "1" at the Mail icon.

    But when i recieve a mail to a subfolder in my outlook it dosen't show anything. I need to open my mail to see if i recieved something in those folders.

    Anyone familiar with this problem?
    10-21-2009 03:06 PM
  2. Alli's Avatar
    Under your account settings you can set which folders to push. Have you checked off more than your Inbox there?
    10-21-2009 10:30 PM
  3. MadsAa's Avatar
    Yup, all the subfolders are checked off so there shouldn't be any problems.
    10-22-2009 12:57 AM
  4. Alli's Avatar
    In that case...beats me. With my primary IMAP email accounts, it doesn't even give me the option of syncing subfolders.
    10-22-2009 07:33 AM
  5. Rich's Avatar
    As far as I know, the badge only represents the message count of your Inbox. Messages in your sub-folders will not be included in that count.
    10-22-2009 09:46 AM
  6. frog_IM's Avatar
    This is normal. Would be nice if it did give a notification for sub folders though.
    11-01-2009 01:32 AM
  7. shanky#IM's Avatar
    Try this, Settings> Mail,Contacts...>Accounts>Mail Days to Sync.
    It immediatly populated my subfolders.
    11-25-2009 11:06 AM
  8. flyingember's Avatar
    Try this, Settings> Mail,Contacts...>Accounts>Mail Days to Sync.
    It immediatly populated my subfolders.
    it will not sync items in a subfolder outside of this time range picked so this fixes that

    but it still won't give a badge if you do this
    11-25-2009 01:13 PM
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