1. anniebebe's Avatar
    last evening, phone froze. I tried different things.
    I couldn't reach Apple.
    Today, I called Att and they told me the usual. press both buttons, etc.....
    I tried explaining that I had done that.

    I did a quick search and got the answer. It worked!!

    "My iphone would not reset. It was stuck on apple logo.
    Itunes would not recognize it.

    here is the answer: and it did work!!

    First connect the phone to your computer and open itunes,
    hold the home and sleep/wake button until the screen turns off then hold the home button. The screen shouldn't turn on. ITunes recognize the phone,
    then restore it.

    I am so thankful that I found this and it worked!! :o
    09-28-2009 05:17 PM
  2. acarty's Avatar
    nice work! That's good to know! Most of my family have them now, and I seem to be the tech support for them all!
    09-30-2009 08:47 AM
  3. paulcb's Avatar
    This is called DFU mode... (see next post b/c I only have 9 as of now)
    09-30-2009 01:07 PM
  4. paulcb's Avatar
    09-30-2009 01:07 PM
  5. duhneiz's Avatar
    ^ was about to say the same thing lol
    09-30-2009 01:25 PM
  6. Hack-My-i's Avatar
    good to know
    10-12-2009 11:17 AM