1. adboyce's Avatar
    my visual VM doesnt work! is anybody else having/had the same problem? help please!
    09-28-2009 03:01 PM
  2. sting7k's Avatar
    Dial 611 from your iPhone, it's AT&T support. At the first menu select the option for help. Then select 3 for voicemail help, then select 3 again to reset your voicemail. Open the phone app and it should ask you too setup your voicemail.
    09-28-2009 03:11 PM
  3. bullitt3246's Avatar
    what phone what firmware? Settings> reset> reset network settings
    09-28-2009 03:20 PM
  4. adboyce's Avatar
    @sting7k..i've tried that....it didnt work. att told me i need a new sim card...didnt work. att told me to resest my network connection...didnt work. att reset my vm...didnt work. the last thing they said to do was restore my phone. i havent done that yet, but i know someone who did and it still didnt work for them.

    @bullitt3246 i have the 16g 3G, v3.1, att 5.5. resetting the network connection didnt work
    09-28-2009 03:46 PM
  5. billyeha66's Avatar
    Same problem here! It worked fine until about 2 weeks ago, maybe after upgrading to 3.1. I've restored my phone at least 4 times now, and reset all settings and still no luck. WTF!!??
    09-28-2009 10:04 PM
  6. flyingember's Avatar
    have you tried actually calling your voicemail and seeing if there's some sort of reset?

    last time my visual voicemail didn't work att gave me a special number to call and a few minutes later it began working again
    09-29-2009 09:12 AM
  7. billyeha66's Avatar
    Yes, I talked to AT&T yesterday and they reset my voicemail. The woman told me that all I had to do was set it up again and it should work. Well it didn't work and I don't know what else to do. I really need my voicemail for work and it's a real hassle to call my voicemail after every missed call just to see if a message was left. Any other ideas??
    09-29-2009 09:20 AM
  8. billyeha66's Avatar
    Ok, I figured it out. After upgrading to either the 3.1 or AT&T's MMS upgrade, it caused a conflict with the tethering settings that I had downloaded from the help.Benm.at back in July. After removing that profile and reseting my network settings, my voicemail began working immediately. I did lose my tethering ability however but since I rarely used it all is well for now, or at least until I figure out how to make tethering work again.
    09-29-2009 10:04 AM
  9. txredman's Avatar
    Ok, I figured it out. After upgrading to either the 3.1 or AT&T's MMS upgrade, it caused a conflict with the tethering settings that I had downloaded from the help.Benm.at back in July. After removing that profile and reseting my network settings, my voicemail began working immediately. I did lose my tethering ability however but since I rarely used it all is well for now, or at least until I figure out how to make tethering work again.
    Exact same thing with me - as soon as I removed that profile, my voice mail chimed in.
    10-04-2009 09:31 AM
  10. chobbs1's Avatar
    And you were blaming apple/AT&T.
    10-04-2009 11:49 AM
  11. wine_guy's Avatar
    Hi folks. I'm having the same issue, but I have a 3gs. I had previously installed the hacked ipcc from benm.

    After the official carrier update enabling mms, everything was fine. Until I recently upgraded to 3.1, breaking vvm again. I am sure I have installed the new carrier update file, but still no vvm.
    10-07-2009 07:00 PM
  12. billyeha66's Avatar
    That was my same issue. I had to go in and remove the profile that benm installed for tethering.
    10-07-2009 07:04 PM
  13. wine_guy's Avatar
    On my 3gs, there are no "profiles" in settings.

    EDIT: Fixed it. Since there were no "profiles" installed under settings, i simply went back and installed a new profile from benm. Then, I went in and deleted all profiles that showed up, and vvm is back in action.
    Last edited by wine_guy; 10-07-2009 at 07:47 PM.
    10-07-2009 07:42 PM
  14. billyeha66's Avatar
    Look in general > network... Should be towards the bottom.
    10-07-2009 07:44 PM
  15. joseedwin's Avatar
    glad is working for ya
    10-07-2009 11:50 PM
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