1. anon(4671651)'s Avatar
    Everytime I try to download an app, free or paid, it always brings me to a "sign in to continue" box, when I sign in, it brings me to my iTunes account info, everything seems right, so what should I do?!
    This is getting very frustrating. (it happens when I try to download music to)
    09-07-2009 11:27 PM
  2. chobbs1's Avatar
    When you go to settings>>app store. Are you signed in?
    09-08-2009 12:05 AM
  3. anon(4671651)'s Avatar
    Yea, i hav to put my password in but it doesnt let me download anything. No matter what I try
    09-08-2009 12:08 AM
  4. Brassbuttons's Avatar
    What do you see after entering your password?
    09-08-2009 12:10 AM
  5. chobbs1's Avatar
    I need you to check on the phone in settings and then click on the app store icon and tell me if it says sign in or sign out?
    09-08-2009 12:11 AM
  6. anon(4671651)'s Avatar
    Im signed. This only happens when I try to download something, it denies the service and then closes whatever I was trying to do
    09-08-2009 12:13 AM
  7. chobbs1's Avatar
    I am sorry to be so pushy. But did you actually go to settings menus on your phone and check? What exactly does it say?
    09-08-2009 12:16 AM
  8. anon(4671651)'s Avatar
    View account- and then my email address. And then sign out
    09-08-2009 12:32 AM
  9. chobbs1's Avatar
    no I do not think you are understanding me. on your phone go to settings first then go to the appstore Icon ...click it and tell me what you see.
    09-08-2009 12:59 AM
  10. anon(4671651)'s Avatar
    I see the app store when I open it. Its only a problem when I try to download something >.<
    09-08-2009 01:31 AM
  11. chobbs1's Avatar
    I am sorry your not understanding me...I tried. i do not know how I can be more clear? oh well.
    09-08-2009 01:42 AM
  12. anon(4671651)'s Avatar
    This is what I get
    IMG_0065.PNG
    09-08-2009 04:06 PM
  13. GMJeff's Avatar
    The image does not show.

    It kinda sounds like Apple wants you to check or change some data on your account. When you signed up for your iTunes account, did you put a credit card on file? If so, could it be expired, or full? Did you use PayPal? Is there money in that account?

    There is obviously something wrong with the account. You should log into your iTunes account on a computer and check the settings to make sure everything is up to date and correct, unless you already are.

    When I purchase an app or music, I just enter my password on the phone and it downloads. There is no checking of information.

    Please don't take this as trying to pry into your monetary standing, but these are all things that could be a possible problem.
    Last edited by Jevangil; 09-09-2009 at 04:15 AM.
    09-09-2009 03:53 AM
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