1. Shuckster's Avatar
    I plug my iphone up the the USB on my Dell Laptop. I sync or charge my phone. When I unplug my iphone from the USB it crashes EVERY time!!

    I have tried ejecting it from Itunes but it doesn't matter..

    Anyone have any ideas. Weird. My Dell is brand new. Runs Vista.

    Help?
    08-31-2009 03:57 PM
  2. Ipheuria's Avatar
    hmmm I don't use my Iphone in Windows but do you have that problem with any other USB device? Try plugging a USB key into the same USB port and remove it and see what happens? Are there drivers for your Iphone? maybe try downloading it and re-installing them if there is such a thing. Does it do the same thing on another USB port?
    08-31-2009 04:33 PM
  3. Shuckster's Avatar
    I have tried different USB ports and the same thing happens.
    08-31-2009 04:44 PM
  4. Ipheuria's Avatar
    OK try this go to the Device Manager and look for the IPHone, remove it reboot and reconnect your IPhone. It should re-detect it and reload the driver for it. Then try it and see what happens. Is it only when Itunes is open that it crashes when you unplug the phone? or is it anytime?
    08-31-2009 11:00 PM
  5. Shuckster's Avatar
    SO frustrating!! I did it and it still crashed!! Any other ideas??
    09-01-2009 06:13 PM
  6. Shuckster's Avatar
    it crashes at anytime I unhook it from the USB cord. Itunes on or off!!
    09-01-2009 06:14 PM
  7. Shuckster's Avatar
    Another crash. I pulled the USB cord out of the computer this time. Another crash. I also ejected the iphone from the itunes software.
    09-01-2009 06:18 PM
  8. Franberry's Avatar
    After ejecting the phone from itunes, but while still connected via the usb cable, have you tried using the eject tool in the Windows system tray before you disconnect the phone?
    09-01-2009 08:14 PM
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