Hi everyone, im new here and new to the iPhone. I have a 16gb 3G and i tried to update it to the 3.0 software version and it popped up with the "cd & usb" itunes icon, and wont go away. when i connect to itunes it wants to restore it and when i do so, it reloads the software it seems, but then the same icon comes up and its turns off after doing nothing for about 20min. Apple wont help me over the phone and i dont know where to look online anymore or what to do. ive been on way too many sites and still nothing. This is my second phone after the 1st one did the same thing i just took it back and forced them to give me another. And i really dont wanna take this one back. any help out there???