1. escapethematrix's Avatar
    Has anyone had their tab break and will apple store replace/repair it under the standard warranty?

    My mophie juice pak broke it off when i was taking it out of the case. Seems pretty weak to break off so easily.
    07-19-2009 03:52 PM
  2. paul100's Avatar
    Please read the warranty document carefully and if they had mentioned about replacing it then you can take it to your Apple store.
    07-20-2009 05:34 AM
  3. Tramain's Avatar
    Are you talking about the silent of/on switch.
    07-20-2009 07:07 AM
  4. escapethematrix's Avatar
    hi folks, apple replaced my phone under the 1yr warranty. Amazing service and lightening fast. Awesome customer service. I love how they make appointments, great you when you walk in, tell you who to talk to, and then let you wander the store and the person that will help you comes and finds you and takes care of you.

    yes, it was the silent/vibrate/audio switch that broke off.
    07-20-2009 04:47 PM
  5. GMJeff's Avatar
    If it was a 3GS, there have been a few reports of the switch being overly loose, or falling off. One person said that they glued it back on.

    Sounds like a build quality issue, so it should be covered under warranty.
    07-20-2009 04:50 PM
  6. escapethematrix's Avatar
    Mine was a 3G, not a 3GS
    07-20-2009 04:58 PM
  7. Tramain's Avatar
    Mine feel off on my 3G also and apple replaced the iPhone.
    07-20-2009 04:59 PM
  8. escapethematrix's Avatar
    The only problem is now I have to buy another zagg shield.
    07-20-2009 05:01 PM
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