1. rubyred's Avatar
    Check your iphone! iphone says sorry cosmetic defect????
    I dont know about most of you but I just got my new iphone 4 weeks ago. At first all seemed ok however after take my iphone in a dark room I realized that there was a gap btwn the glass and the metal molding. Light was creeping thru the gap! I went back to AT&T where I bought the phone they saw the problem charged me a restocking fee of $20.00 and gave me a new iphone. They said if I went straight to apple store they wouldnt charge me the 20 bucks. Didnt have the time so out came the 20! Gets better, guess what? The second iphone had the same problem a gap btwn the glass and metal frame now Im pissed! Take my Sunday afternoon, my DAY OFF...Go to apple store on Prince and Broadway. Genius guy tells me he hasnt seen a gap this big apologizes says he'll replace at no cost but cant guarantee me that the next phone wont have the same problem?? I asked him what you mean. Is apple aware of this defect, he says yes 1 out of every 10 phone seems to have this gap. I said well then how will I know that Im not getting one without the gap he said since this is my 3rd phone odds are on my side! Gives me new iphone shows me that the gap in this new iphone isnt as bad as the one a just returned. It was too bright in the apple store so I couldnt tell but I told him Ill take his word!! Bad mistake...got home and wow there it was bright as day, light seeping thru the glass and metal frame. NOW IM REAL MAD...wasted another SUNDAY, off to the apple store. Genius guyif thats what u want to call them, says there nothing we can do its the 3rd iphone you replaced! I said and that my fault the ******* was blaming me for their defected phones? He says ok will try one more time but he cant guarantee it will be any better I had nothing to lose so I said go for it! Guess what DEFECT!!! Thats right they claim that most of the iphones have the cosmetic not defect but look to it? excuse me I said, let me speak to a manager, I did he said you can return the phone I said gr8 but Im stuck in the contract get me out of the contract you can have your Iphone back. After realizing at&t wouldnt let me out of contract he got his manager to talk to me...I get "sorry all the phone are like this" and get a load of this I wouldn't be happy any way even if I got a iphone without the gap. As if to say I being difficult because they sold me a defected phone!!! Says he cant change it again because chances are that they will all have the same defect!! Sorry cosmetic defect???? Hey there world check your iphone for this defect everyone who owns an iphone should take it in a room not so brightly lit and see that left hand side of almost all iphones have this defect.
    Not all phones do, some as most of my friends dont have this defect but they have it for awhile so Im assuming its a new problem! HELP ME ANYONE!
    Ok after leaving the Apple store, its Sunday evening out with friends taking some pictures with the new iphone and phone crashes!!!
    Ok reboot the iphone get white screenreboot again. Everything seems ok want to make a call screen dies!!! Try to reboot again nothing!! Get home hook it up to iTunes rest the whole iphone seems to be taking? In the morning first call to apple explain the whole situation they apologize for all the trouble and will set me up with brand new iphone! The guy on the phone tell me if I can go to settings on the iphone that Im on, I said sure Ill try, as I tap on the screen guess what white screen again I tell the guy on the phone cant do to the crappy phone you guys sold me! He again opligized and said that hell take care of everything just stay on the line. I informed him that hey we might disconnected because the phone acting crazy. He says if we get disconnected hell call me back! Guess what after waiting on hold for about 20 minutes or so disconnect my iphone just died again!! This time it wont start up at all! Get in to office call from land line the iphone miraculously starts again but switches from blank to white to regular screen. This time I call and ask for a manager! He gets on oh! First guy did leave me a message telling me that a new iphone will be waiting for me at any apple store. Now Im on the phone with an apple manager tell him the whole ordeal I went thru expect something for my troubles he tells me hey were replace your new broken iphone with a new phone isnt that enough? I said Ive been running around for the last three week replacing your defected iphone take my afternoon where I could be out with my family instead here in an apple store, gas, parking etc. and not only that but today is Monday morning Im missing important calls because the iphone crashed and wont come on and I now have to make another trip to an apple store in the city which wont happen till this evening because I dont want to lose my job. So the whole day today Ill be without a phone. And you want me to be grateful that youre replacing the 4th brand new defected iphone with a new one so I should be grateful!! Apple gets over yourselves. Im letting the whole world know that they are probably hold a defected iphone and not knowing it!!!
    02-03-2009 07:53 AM
  2. Txdogs's Avatar
    WOW! Are you for real or just here to slam the Iphone? If you are for real, I apologize. If not, I simply don't understand the whole trolling and slamming thing. Such a waste of everyones' time and so childish.
    But, if all of the above story truly happened, again, WOW. I even took my Iphone in to a dark closet just to double check, and nope, nothing. Although, in all fairness, I did have to return my Iphone for a pixel problem on the screen but I certainly did not have to return it 3 times, only once.
    Sorry for your troubles if you are being truthful and just call me gullible if you are not.
    02-03-2009 10:55 AM
  3. dooks88's Avatar
    My iphone doesnt have this issue. My ipod touch (2nd gen) does however. And I have to say, it really doesnt bother me at all. I mean seriously, i will probably drop it 30 times over its life. It will get scratched and dented. That is the life of a device that gets used. Surely not something to get a heart attack over.
    02-03-2009 11:16 AM
  4. Jeffdc5#IM's Avatar
    I have never owned a flawless phone iPhone is the closest.
    02-03-2009 05:05 PM
  5. dooks88's Avatar
    I have never owned a flawless phone iPhone is the closest.
    I agree with this.
    02-03-2009 06:21 PM
  6. Jeremy's Avatar
    Funny this sounds like a Blackberry Storm issue... I don't buy it. Sorry I smell troll.
    02-03-2009 10:54 PM
  7. JustinHorn's Avatar
    Well b/c of this post im going to throw away my iPhone 3g and switch to tmobile!!!
    02-03-2009 11:13 PM
  8. Geaux's Avatar
    My phone has the light leak on the side, but it doesn't bother me nor would I waste the time to deal with ATT or Apple hah. The light leak is a known issue, I've googled it, but no biggie. I Love this phone with a passion.
    02-04-2009 01:10 AM
  9. fendushi's Avatar
    There is more to life than worry about a slight gap on your iphone... I feel sorry for you.

    It's a great phone... it has brought joy to millions of users.

    Just enjoy using it and be happy that you can own one.
    02-04-2009 02:12 AM
  10. Txdogs's Avatar
    Interesting that RubyRed has not returned to respond to these posts.......
    02-04-2009 10:32 AM
  11. melwan's Avatar
    ^ My thoughts exactly.
    02-04-2009 12:35 PM
  12. thebeatlebaby's Avatar
    good for you....THEY'D (APPLE) RIP YOUR HEAD OFF AND **** DOWN YER THROAT RATHER THEN SATISFY A CUSTOMER!
    02-05-2009 05:51 PM
  13. Brickman's Avatar
    good for you....THEY'D (APPLE) RIP YOUR HEAD OFF AND **** DOWN YER THROAT RATHER THEN SATISFY A CUSTOMER!
    Oh I am sorry! You must have mistaken this for the Crackberry Forum!

    <Must be OP brother or something.>
    02-05-2009 07:55 PM
  14. Nellybelly333's Avatar
    good for you....THEY'D (APPLE) RIP YOUR HEAD OFF AND **** DOWN YER THROAT RATHER THEN SATISFY A CUSTOMER!
    Do you live under a bridge? And eat goats?
    02-05-2009 08:26 PM
  15. EnterpriseGlobe's Avatar
    Similar to Blackberry Storm issue ;0 I suggest that you just enjoy it and be happy that you can own one.
    02-06-2009 12:44 AM
  16. bastard6688's Avatar
    Every company is pushing so hard to market - just ends up with ****ty products... Apple / Foxconn is no exception...
    02-06-2009 04:17 PM
  17. Brickman's Avatar
    Every company is pushing so hard to market - just ends up with ****ty products... Apple / Foxconn is no exception...
    So... Is this the same Troll just signing up under a different name?

    Is there any way to stop people like this?
    02-06-2009 04:24 PM
  18. Txdogs's Avatar
    So... Is this the same Troll just signing up under a different name?

    Is there any way to stop people like this?
    I wish there was. And unfortunately we continue to reply to them. Look how many responses we have here. Perhaps we should simply ignore them and turn up our APPLE noses when we read these posts.
    02-06-2009 04:37 PM
  19. Jeremy's Avatar
    So... Is this the same Troll just signing up under a different name?

    Is there any way to stop people like this?
    Nope, different guy.
    02-06-2009 05:27 PM
  20. Nellybelly333's Avatar
    Here we go again!

    I'll go grab the torches and pitch forks from TiPb shed...
    02-06-2009 09:17 PM
  21. Voltaic Shock's Avatar
    Mine has this and I plan on returning it. I had an iPhone then went back to BB and that iPhone didn't have the issue. I figure if it's within the first 30 days they should give me a new one.

    I will let you know how it goes.
    02-17-2009 12:13 PM
  22. eurR's Avatar
    I agree with this.
    Agree with it too
    02-19-2009 12:56 AM
  23. Voltaic Shock's Avatar
    Well I got one and it has the same issue. I think I am just going to keep this one and then have it replaced later on, to much hassle to keep getting another one.
    02-19-2009 10:09 AM
  24. Jeremy's Avatar
    Well I got one and it has the same issue. I think I am just going to keep this one and then have it replaced later on, to much hassle to keep getting another one.
    Can you post a picture? I'm curious to see how bad it is... I've yet to see this on any iPhone.
    02-19-2009 10:37 AM
  25. avatar test's Avatar
    What kind of problem would this cause other than an annoyance that the device is not asthetically perfect?

    I know when you buy a 300-600 dollar device you would like it to be perfect so I can see how this issue could bother someone. Is that the deal? I cant handle certain imperfections such as if my phone gets scratched I then sell it on ebay for the exact price in which I buy a flawless replacement that is not scratched. But light leaking from the edge????? Is it really that bad??? I have heard of this before. I found a picture here

    3G iPhone Light Leak - iPod - iPhone - iTunes Forums at iLounge
    02-21-2009 08:43 AM
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