Exchange Server Partial Fetches

[mszatny]

Not sure if this has been discussed, I did a quick search and did not see anything...

It seems when I do timed Fetches (30 minute) from my Exchange Server I do not get a complete Sync of ALL the messages in the inbox. Frequently, some messages are missing and will be eventually available to the iPhone after subsequent Fetches.

Anybody see similar issues?

MS

 

[Jeremy]

How many days of data do you have your iPhone set to fetch?

 

[mszatny]

I have it set to 1 Month.

MS

 

[Jeremy]

What happens if you set it to push? I need more details to help you out. Have you tried deleting the account and setting it back up? Etc...

 

[mszatny]

I have not experimented much and it does not seem to happen ALL the time, but only when there are maybe 10+ new messages to sync.

I briefly tried PUSH, but stopped since it chewed up too much battery.

MS

 

[Jeremy]

I have not experimented much and it does not seem to happen ALL the time, but only when there are maybe 10+ new messages to sync.

I briefly tried PUSH, but stopped since it chewed up too much battery.

MS

Exchange should not effect battery life to where you notice a big drop. Unless you get thousands of emails a day. If you get, say 50 a day, you should be perfectly fine. If not,something else is eating your battery or something within your exchange account is goofed up. Try deleting it and adding it back on.

 

[mszatny]

Again this morning, before logging into my computer and Outlook, the iPhone only synced 2 new email messages. After I opened Outlook on my computer and saw all 12 new messages.....the iPhone then synced the remaining messages. Strange

As you suggested, I will try to delete and re-create Exchange account on iPhone.

MS

 

[Jeremy]

Again this morning, before logging into my computer and Outlook, the iPhone only synced 2 new email messages. After I opened Outlook on my computer and saw all 12 new messages.....the iPhone then synced the remaining messages. Strange

As you suggested, I will try to delete and re-create Exchange account on iPhone.

MS

Also try turning push on. I've heard some people have issues with fetching after updating to the 2.1 firmware. Worth a shot.

 

[mszatny]

OK, thanks Bad Ash.

I'll let you know what happens. I'll need to wait till I get a wifi connection before I do the exchange account recreate.

MS

 

[Jeremy]

Sounds good. I'm sure it is one of the two things I mentioned. The only other possible issue may be with your exchange company itself. They may be having issues. Good luck!

 

[mszatny]

After deleting Exchange account and re-creating in PUSH mode....
- PUSH services seem to work fine
- I am seeing MASSIVE battery drain

Some hints at the problem are discussed here:
Apple - Support - Discussions - Exchange Push and Battery Life ...

 

[BB-fan]

May I ask what exchange company your with?

 

[mszatny]

The exchange server is hosted by my employer.

 

[mszatny]

Here is another tread dedicated to the problems I'm experiencing

Apple - Support - Discussions - Activesync slow to sync or not sycing ...

MS