Jeremy
Retired Moderator
If it ain't broke..... don't fix it. The first iPhone's headphone jack was fine. Normal in and normal out. Mine is not too bad. But I'm gonna stop using them all together until Apple announces something regarding this.
Could it have been just a batch of bad iPhones??
Personally, I think most of those are the users fault. My very small crack I think is from the headphone jack. They should have put the headphone jack up to the chrome rather than having that very small piece of plastic there.
Well, I already voted no cracking, but I developed a crack on the small piece of plastic by the sound on/off switch. They replaced the phone - I was told by Applecare that they want you to make the appointment at the Genius Bar through them - they quizzed me on whether I had dropped it (no) and whether I used a case (yes). No abuse involved, but my switch was always extra tight until it cracked. Now I wonder if I should have replaced it with a black one. Any reports of the black plastic cracking?
I just noticed some cracks on the iPhone case at the bottom of the phone (where I plug is the charger/sync cable). Actually, just one crack that is about 2mm long (give or take).
What is the Apple/Att policy for these cracks? I bought my phone at an ATT store, and haven't dropped it or anything - just normal wear and tear. Will they replace it? Should I bring it to AT&T, or call Apple directly? (There is no Apple store near me).
Chris
Well, I called to send it in. The guy said he didn't know if it would be considered "warrantee eligable" - ie, normal wear and tear, or if it was user damage.
I am hoping it will get repaired/replaced. If not, I guess I will have to break out the super glue.
Yeah, it doesn't sound good. I get the feeling if I could go to an Apple Store, I might have better success, but the closest Apple store is about 4 or 5 hours away.
Well, I will keep my fingers crossed about the famous Apple customer service.
Chris