1. Jeremy's Avatar
    I feel your pain. I really do. I almost bailed on my first iPhone after a series of trips to the Apple store. You're bound to get a 100% phone. Can't rain all the time...
    07-31-2008 09:38 PM
  2. supermum's Avatar
    My new iPhone still says "No Service" when I go from a EDGE to 3G area... BUT after a minute(?) or so(?) it will switch automatically to EDGE. I was thinking about using my new Flip Mino to make a video of me switching from EDGE to 3G... if I did it would go something like this:

    Edge - Turn on 3G.... count to three... "NO SERVICE"
    Turn off 3G... count to ten or eleven (yes.. it is now longer... strange)... Service
    Turn on 3G... count to three... "NO SERVICE"
    Turn off 3G... count to ten or eleven... Service

    Guess I will have to keep sending in complaints through the Apple link hoping they will update this issue. (The guy at Apple stated this issue is very common. Most people drop calls when the phone switches from 3G to Edge and others not only drop calls but the phone never even switches to Edge). The only bad thing... Apple is probably smart enough to not post 2.1 until after the 30 day refund window is gone for most users so if it doesn't update this particular problem I am stuck with a phone that does this for two years.

    Also, yesterday I got the random "Could not connect to the internet" problem again... but it went away after five minutes or so. Hmmm. Still the same problems.. but this time they correct themselves after a bit.

    What do you think? Exchange the phone again? Wait for 2.1? I am OBSESSED with this phone... I just want to make sure it is a phone first (and not just a gadget I am overly obsessed with).
    08-02-2008 12:41 PM
  3. Jeremy's Avatar
    My new iPhone still says "No Service" when I go from a EDGE to 3G area... BUT after a minute(?) or so(?) it will switch automatically to EDGE. I was thinking about using my new Flip Mino to make a video of me switching from EDGE to 3G... if I did it would go something like this:

    Edge - Turn on 3G.... count to three... "NO SERVICE"
    Turn off 3G... count to ten or eleven (yes.. it is now longer... strange)... Service
    Turn on 3G... count to three... "NO SERVICE"
    Turn off 3G... count to ten or eleven... Service

    Guess I will have to keep sending in complaints through the Apple link hoping they will update this issue. (The guy at Apple stated this issue is very common. Most people drop calls when the phone switches from 3G to Edge and others not only drop calls but the phone never even switches to Edge). The only bad thing... Apple is probably smart enough to not post 2.1 until after the 30 day refund window is gone for most users so if it doesn't update this particular problem I am stuck with a phone that does this for two years.

    Also, yesterday I got the random "Could not connect to the internet" problem again... but it went away after five minutes or so. Hmmm. Still the same problems.. but this time they correct themselves after a bit.

    What do you think? Exchange the phone again? Wait for 2.1? I am OBSESSED with this phone... I just want to make sure it is a phone first (and not just a gadget I am overly obsessed with).
    If you are switching 3g on and off manually that is perfectly normal for it to wait a few seconds while switching radios. *Mine does not go to no service but I do not have any bars for a few seconds while it is changing radios. And if it is switching automatically because of the coverage in your area that sounds more like a coverage issue. Not a phone issue.

    No point to swapping out phones again... you WILL have the same issues. Do you know anyone else close by who has at&t? At this point I'm just throwing ideas out... but honestly I think it is your service, not the phone.
    Last edited by Jeremy Sikora; 08-02-2008 at 02:24 PM.
    08-02-2008 01:51 PM
  4. supermum's Avatar
    Not the service as I have a family plan and have three phones in hand (the iPhone being one) while all this is happening. I have done many tests. Fingers crossed for 2.1!
    08-02-2008 04:42 PM
  5. Jeremy's Avatar
    iPhone 3G Connection Issues: Can Apple Software Fix Infineon Hardware Problem? | The iPhone Blog

    I really hope that they can fix this issue you are having with 3g. I'm really glad this is not effecting me.
    08-14-2008 01:53 PM
  6. s.omner's Avatar
    Normally when that happens to me, I Power Off and when it's back On, it's functioning as normal. It's annoying.
    08-14-2008 04:18 PM
  7. biker74's Avatar
    As you all know there is a monumental problem with the 3g iphone, looks like its the 3g chip, well, thats what everyone is hoping.

    Anyway, Apple and the chip company (sorry, cant remember the name) are working on a fix for this issue and possibly may have it ready by the end of the month.

    This may fix your problem
    08-15-2008 08:55 PM
  8. supermum's Avatar
    I hope so.. in the mean time I have been keeping 3G on and not changing my call patterns... and essentially letting calls drop every time my phone switches from a 3G to a 2G area so I have a basis to return my phone if they make newer phones that do not have this problem. Unfortunately there are dozens of these places (I am quickly finding out)... if I know I am going to be making an extremely important call I just make sure I have 3G turned off. However, sometimes a fun call to a friend can turn serious unexpectedly (bad family news) and then I cut out.
    "Call Failed"s are starting to get annoying too...
    But I really love everything else about the iPhone... just not the phone.
    08-16-2008 12:23 PM
  9. Crim's Avatar
    I just registered today to say the procedures to solve your issue as I solved mine.

    1- Get your copper pen.
    2- Close your iPhone.
    3- Remove your Sim.
    4- Open your iPhone.
    5- Click Enter and wait for ( no sim ).
    6- Enter the Sim again.
    7- Wait for the signal.
    8- Reboot your iPhone.
    9- Enable 3G. VOILA!!

    Thats how it worked with me, I had the same problem as the topic starter.. and it worked fine.. I hope it keeps working like that.
    09-25-2010 04:03 AM
  10. Megawatt Man's Avatar
    G'day from the land down under. I have a different problem to those on this forum. I have a 3G model that came to the land of Oz from Hong Kong via e-bay. It had been jailbroken because it had been purchased initially by a spanish customer with a contract with a Spanish carrier, same deal as with ATT. But the carrier released it and all seemed to be well, until a new SIM was installed and the dreaded "no service" message appeared, along with insignificant wi-fi performance.. The normal software processes did nothing, so the tools came out. Concentrating on that part of the mobo that is concerned with the GSM antenna circuit, I have established that the earth connection to the metal frame via the copper colored springy bit is OK; the inductor is OK; there is continuity from the GSM contact pad through the inductor to the solder point almost beneath a socket looking device on the lower side of the mobo - and here it is that I am at a loss. The socket looking device appears to be very similar to the socket to which connector 6 is attached - but there is nothing beneath the mobo that looks as if it connects to this socket looking device. There is however a spring loaded copper looking pin beneath the mobo that contacts the antenna input pad on the mobo. I have no other 3G with which to compare. Do I have a part missing from beneath the mobo that should connect with the socket looking device? Thanks Megawatt Man - the name says it all - I am a retired electric power engineer - what am I doing playing about with 2.3 mm long #00 screws? Just trying to learn something new every day.
    Edit post Hold the phone! Wi-fi is now OK - discovered that someone had tried to connect the flex on the wi-fi connector using a screw with smaller diameter that required. Correct screw gave gret results. Now for the GSM Hmmm
    Last edited by Megawatt Man; 01-25-2013 at 11:54 PM. Reason: Additional info some progres has been made.
    01-25-2013 06:15 AM
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