1. petaf's Avatar
    I'm assuming my battery is completely dead and needs to be replaced. Screen is blank except for time and wi-fi signal on top. Connecting it to Mac doesn't help. Please advise. Thanks.
    08-09-2009 09:45 AM
  2. alvink83's Avatar
    Try hard reset the iPhone by holding both home and sleep/wake buttons till it reboot. When Apple logo appears on the screen, release both buttons and it boot to the lock screen.
    08-09-2009 10:12 AM
  3. GMJeff's Avatar
    If the battery was completely dead, you would see nothing on the screen. It could be a bad video controller in the device, but I would venture to guess that it would probably be something else, as you still see something on the screen.

    If a reset or a restore does not help, I would recommend taking it into Apple and have them take a look at it. It could be faulty and need to be replaced.
    08-10-2009 01:49 AM
  4. petaf's Avatar
    Thank you both! It was actually frozen and two days later booted up fine. It was after downloading a podcast. Go figure. The next time it happens I'll know what to do.
    08-10-2009 09:12 AM
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