05-15-2021 06:59 AM
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  1. TallPaul86's Avatar
    TallPaul86
    Hey guys,

    Just wondering if anyone else has or had the same issue I’m having with my camera right now?

    1x and 2.5x zoom shows a blue/purple hue screen with lines in it and yet 0.5x zoom seems ok

    Got an appointment with the Genius Bar this Monday so I’m hopeful for a replacement! I only noticed this since the last software update which is weird, never had this on any phone before

    iPhone 12 Pro Max Camera Issue?-img_0017.jpgiPhone 12 Pro Max Camera Issue?-img_0018.jpgiPhone 12 Pro Max Camera Issue?-img_0019.jpg
    05-14-2021 07:47 AM
  2. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    I am sorry you're having this issue. I haven't seen anything like this on my 12Pro, thankfully. Please keep us posted on how your appointment at the Genius Bar goes.
    05-14-2021 08:38 AM
  3. pr1nce's Avatar
    pr1nce
    Ambassador
    Moderator
    I haven’t seen anything like that. Good luck at the Genius Bar.
    05-14-2021 04:44 PM
  4. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Not seeing that on my 12 Pro Max.
    05-14-2021 06:20 PM
  5. Ed7789's Avatar
    Ed7789
    Trusted Member
    Ambassador
    Looks to me like an issue with the image sensor for that camera.

    I don’t think it can be fixed in software. I really, really hope I am wrong.
    05-14-2021 07:16 PM
  7. o4liberty's Avatar
    o4liberty
    Have you tried resetting your device ?
    05-15-2021 06:59 AM
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