1. na-mac's Avatar
    Iphone 11 pro connection with Catalina-screenshot-2020-05-15-5.37.27-pm.png

    whenever I connect this comes up, tried many times. my other iPad works fine.
    plz advise

    thanks
    05-15-2020 07:49 AM
  2. Just_Me_D's Avatar
    Your post is quite vague and a little confusing. The device inside the image depicts an iPhone, however, in your post, you typed, "My other iPad works fine" which leads readers to think you're experiencing this issue with an iPad.

    Anyway, whatever device this is happening with, are you having any problems with that device? Does the display turn on? Are you seeing an image of a cable and the iTunes symbol?
    05-15-2020 04:37 PM
  3. na-mac's Avatar
    when i connect my iphone 11 pro macbook pro running catalina, finder opens like this, rather than with all the option of syncing. is there issue with catalina or iphone??
    i hope i made my self clear
    05-15-2020 10:27 PM
  4. Just_Me_D's Avatar
    when i connect my iphone 11 pro macbook pro running catalina, finder opens like this, rather than with all the option of syncing. is there issue with catalina or iphone??
    i hope i made my self clear
    What is not clear is this: Aside from seeing the screen in your screenshot, are you experiencing any other problems with your iPhone? Are you able to use all of its functions without any problems? The reason I ask is because Finder is clearly detecting an issue.
    05-16-2020 07:20 AM
  5. Lee_Bo's Avatar
    Did you get the pop up on your iPhone to allow the connection to your Mac?
    05-16-2020 09:19 AM

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