iPad Pro (2020) deals at Amazon: Save $100 or more!

  1. cyberpaw's Avatar
    I purchase my IPhone Pro about 3 weeks ago and it doesn’t seem to be charging to 100%. Is there something I need to do to the battery settings or something else?
    01-06-2020 01:30 PM
  2. Mars20's Avatar
    When an iPhone is nearly fully charged, it can take a considerable time to go from 99% to 100%. Have you given it long enough?
    01-06-2020 01:50 PM
  3. cyberpaw's Avatar
    I have charged it overnight and it seems to stop charging at 84%.
    01-06-2020 02:41 PM
  4. Lee_Bo's Avatar
    Wired or wireless charging?
    01-06-2020 03:06 PM
  5. Annie_M's Avatar
    Do you by any chance have Optimized Battery Charging turned on? To check, go to Settings > Battery > Battery Health and turn off Optimized Battery Charging. If it's turned on the toggle will be green. This means that your phone will only charge to about 80%. Here's a link to Apple Support's page about Optimized Battery Charging.
    01-06-2020 03:11 PM
  6. cyberpaw's Avatar
    Thanks. I have now turned it off and have plugged it back in to original charger.
    01-06-2020 03:15 PM
  7. cyberpaw's Avatar
    Update: Battery level went up to 96% after 12 hours of being plugged in. Left it charge for another 3 hours and it went to 95%.
    01-07-2020 03:46 PM
  8. kataran's Avatar
    Update: Battery level went up to 96% after 12 hours of being plugged in. Left it charge for another 3 hours and it went to 95%.
    Before you get it checked out try running your battery down until the device turns off then charge it fully uninterrupted and see if it reaches 100%
    Annie_M, bakron1 and cyberpaw like this.
    01-07-2020 04:43 PM
  9. bakron1's Avatar
    Before you get it checked out try running your battery down until the device turns off then charge it fully uninterrupted and see if it reaches 100%
    Did the exact same thing on my nieces iPhone 11 and solved the problem, now it changes to 100%. I have always let my battery run down completely once a month and found it keeps the battery healthy.
    Last edited by bakron1; 01-08-2020 at 06:29 PM.
    Annie_M, cyberpaw and kataran like this.
    01-08-2020 08:41 AM
  10. cyberpaw's Avatar
    I discharged it until it went off. Plugged into original charger. Left it charge for over 24 hours. Charged to 84%.
    01-09-2020 01:31 PM
  11. Mars20's Avatar
    It is time to take it to an Apple Store or whoever supplied the phone.
    01-09-2020 04:49 PM
  12. Sunaina Singh's Avatar
    Thanks for the link.
    Annie_M likes this.
    02-12-2020 06:51 AM
  13. cyberpaw's Avatar
    I already tried this. Have appointments with Genius Bar tomorrow. Will post findings. Thanks.
    02-27-2020 01:39 AM
  14. cyberpaw's Avatar
    I just got back from my second Genius Bar visit.

    Last Thursday, after 2 hours of diagnostics, their decision was to erase my phone’s software and reinstall new, thinking that this would somehow make it charge beyond 80%. But after 5 days of home use, with battery optimization turned off, it never made it past 80%.

    So today, I went back for a second appointment and 1/2 hour later walked out with a new phone - which actually charges to 100%....
    Lee_Bo and nikkisharif like this.
    03-04-2020 11:32 PM
  15. Lee_Bo's Avatar
    I cringe at the words “Genius Bar”. Apple needs to rename it “Best Guess” bar.
    03-05-2020 05:48 AM
  16. Tartarus's Avatar
    I cringe at the words “Genius Bar”. Apple needs to rename it “Best Guess” bar.
    I don’t agree.
    As with every product, stuff need to be trial and errored before finding a cause.
    The Genius Bar is the best place to have that done.
    scruffypig likes this.
    03-05-2020 12:54 PM
  17. Lee_Bo's Avatar
    I don’t agree.
    As with every product, stuff need to be trial and errored before finding a cause.
    The Genius Bar is the best place to have that done.
    A genius is a person who displays exceptional intellectual ability, creative productivity, universality in genres or originality, typically to a degree that is associated with the achievement of new advances in a domain of knowledge.

    (source https://en.wikipedia.org/wiki/Genius)

    Again, if that's the case, then that place in the Apple store you take your device to be looked at / worked on needs to be renamed. Once you've reached "genius", all the trial and error has been done for quite some time.
    frozen17 likes this.
    03-05-2020 02:06 PM
  18. Tartarus's Avatar
    A genius is a person who displays exceptional intellectual ability, creative productivity, universality in genres or originality, typically to a degree that is associated with the achievement of new advances in a domain of knowledge.

    (source https://en.wikipedia.org/wiki/Genius)

    Again, if that's the case, then that place in the Apple store you take your device to be looked at / worked on needs to be renamed. Once you've reached "genius", all the trial and error has been done for quite some time.
    I don’t agree.
    Not all cases have the same cause and outcome.
    Trial and error is still a must.
    scruffypig likes this.
    03-05-2020 03:20 PM
  19. cyberpaw's Avatar
    In my case, I would not categorize any of the 4 individuals who worked on my phone as“Geniuses.”

    I had already done 99.9% of the things they tried during both visits. But they wouldn’t listen when I told them what I had already done.

    So I figured it was easier to play the game, with the understanding that if what they did during the first visit didn’t fix the issue that it would be replaced if I had to return.
    03-05-2020 08:35 PM

Similar Threads

  1. OtterBox and PopSockets collaborate on a sleek new iPhone case
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 12
    Last Post: 01-11-2020, 06:52 PM
  2. Apple’s 5G iPhone 12 Pro may not arrive until 2021
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 1
    Last Post: 01-06-2020, 11:08 AM
  3. Charge your phone and jump your car with Mophie's new Powerstation Go
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 01-06-2020, 10:51 AM
  4. Watch a 34-year-old 20MB Apple Hard Disk 20SC work with a modern iPhone
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 01-06-2020, 10:30 AM
  5. Watch 13 different computers be tested with Apple's $5k Pro Display XDR
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 01-06-2020, 09:40 AM
LINK TO POST COPIED TO CLIPBOARD