1. flyinion's Avatar
    I was thinking about pre-ordering but I can't, I want to pick it up in a retail store and they're not letting people choose the retail pickup option yet.
    They were, but if you were not seeing it as an option that means the configuration you chose (model, color, storage, etc.) was already sold out for your store.
    09-13-2019 12:41 PM
  2. matboud's Avatar
    Anyone on T-mobile using Jump On-Demand to upgrade? This is the first time I have been asked to make a $180 down payment towards the base storage model. Just wondering if others are getting quoted the same.
    09-13-2019 01:00 PM
  3. SaMaster14's Avatar
    Sorry, I'm talking about on release day for pre-orders online. They haven't sold out on AT&T website in years which is why I mentioned that the ridiculous waiting page is not even necessary anymore. And from the looks of it all models are still available to be delivered by the 20th on AT&T site.
    Apparently someone in this thread ordered less than 15 minutes after the apple store online opened at 5am PST this morning and was quoted a delivery date of sept 27-oct 1. The same thing happened to me when I ordered my iPhoneX about two years ago - something was off with my card’s expiration date and it took me about 15-20 mins to actually place my order and I couldn’t receive the phone until 2 weeks after release day.

    I used to order through Verizon, and they may say delivery by whatever date, but I wouldn’t always actually get it on that date, Apple at least tells you and exact date. Not sure if AT&T is more reliable or if just far fewer people order directly through their phone carrier nowadays.
    09-13-2019 01:06 PM
  4. strikeIII's Avatar
    Apparently someone in this thread ordered less than 15 minutes after the apple store online opened at 5am PST this morning and was quoted a delivery date of sept 27-oct 1. The same thing happened to me when I ordered my iPhoneX about two years ago - something was off with my card’s expiration date and it took me about 15-20 mins to actually place my order and I couldn’t receive the phone until 2 weeks after release day.

    I used to order through Verizon, and they may say delivery by whatever date, but I wouldn’t always actually get it on that date, Apple at least tells you and exact date. Not sure if AT&T is more reliable or if just far fewer people order directly through their phone carrier nowadays.
    AT&T is pretty accurate with their delivery dates and will push it back when they reach a certain amount of orders like the Apple store site. From my experience carriers typically carry more than Apple. Since they're far more carriers they need to cater to.
    SaMaster14 likes this.
    09-13-2019 01:09 PM
  5. strikeIII's Avatar
    Currently from AT&T website the only models that are pushed back to October are the 11 Pro 512 in white and green.
    09-13-2019 01:33 PM
  6. Steven Sabo's Avatar
    I found it also interesting that the AT&T Next program changed this year. Gone from me selecting it was the 24 month option. It only allowed me a 30 month. And now if you want to upgrade every year, you need to enroll in the $5 a month upgrade feature which doesn't go towards the price of the phone. That is totally different from the last time I used next for my phone. I never have traded one in after a year as I just finish paying it off outright, but that is totally a crappy deal.
    ladyc0524 likes this.
    09-13-2019 02:10 PM
  7. Craig's Avatar
    I put it in the cart (Space Gray 256) + Product Red Silicone Case and 2-Year Apple Care w/ loss... and there it sits. Odds are I will never click submit. I am just NOT feeling it... no excitement.
    09-13-2019 03:47 PM
  8. Al Paca's Avatar
    Ordered 11 Pro Max in Dark Green at 8am and then Cancelled it at 11am...
    09-13-2019 03:51 PM
  9. KrisYYC's Avatar
    I pre-ordered the iPhone 11 Pro 256GB in Midnight Green. I chose in store pickup as I find that more fun haha. I was up at the crack of dawn to order it. Good thing I did because that configuration is showing delivery dates into early October now, and in store pickup as unavailable.
    09-13-2019 03:57 PM
  10. phlamethrowre's Avatar
    I found it also interesting that the AT&T Next program changed this year. Gone from me selecting it was the 24 month option. It only allowed me a 30 month. And now if you want to upgrade every year, you need to enroll in the $5 a month upgrade feature which doesn't go towards the price of the phone. That is totally different from the last time I used next for my phone. I never have traded one in after a year as I just finish paying it off outright, but that is totally a crappy deal.
    The difference between the 24 month payment and 30 month payment is usually more than $5. This sounds like a better deal if it’s the 30 month plan + 5 a month to up grade in 12 months.
    09-13-2019 04:11 PM
  11. Steven Sabo's Avatar
    The difference between the 24 month payment and 30 month payment is usually more than $5. This sounds like a better deal if it’s the 30 month plan + 5 a month to up grade in 12 months.
    It you still need to have 50% of the phone lid off. So basically they are charging an extra $60 to upgrade
    09-13-2019 04:17 PM
  12. eyecrispy's Avatar
    I pre-ordered the green pro 64gb. So glad they had the sim free version from day 1. Had all sorts of issues ordering but it went through.
    09-13-2019 04:46 PM
  13. phlamethrowre's Avatar
    It you still need to have 50% of the phone lid off. So basically they are charging an extra $60 to upgrade
    If you have to pay 50% of the total on a 30 month plan then you can’t upgrade until 15 months. Something is wrong with your math. If you can upgrade after 12 payments out of 30 payments + the extra $60 then that’s a better deal than the current 24 month plan.
    09-13-2019 07:30 PM
  14. Cladster's Avatar
    Ordered SG11 Pro 256gb.
    09-13-2019 09:06 PM
  15. trparky's Avatar
    They were, but if you were not seeing it as an option that means the configuration you chose (model, color, storage, etc.) was already sold out for your store.
    WOW! We're not even close to the actual release day and yet you're telling me that stores are already sold out? I can't wrap my mind around that concept.

    Technically the devices aren't in the store's inventory yet, they're still at Apple's shipping depots. How can the system say that a device is out of stock when the device isn't even in the store's inventory yet? I figure that when you pre-order now you're essentially telling Apple to send a device from the shipping depot to your store of choice with your name on it.

    Or am I barking up the wrong tree here?

    Every configuration that I choose indicates that pickup is unavailable at both the Crocker Park and the Eton Apple Stores.
    09-13-2019 09:18 PM
  16. flyinion's Avatar
    WOW! We're not even close to the actual release day and yet you're telling me that stores are already sold out? I can't wrap my mind around that concept.

    Technically the devices aren't in the store's inventory yet, they're still at Apple's shipping depots. How can the system say that a device is out of stock when the device isn't even in the store's inventory yet? I figure that when you pre-order now you're essentially telling Apple to send a device from the shipping depot to your store of choice with your name on it.

    Or am I barking up the wrong tree here?

    Every configuration that I choose indicates that pickup is unavailable at both the Crocker Park and the Eton Apple Stores.
    It's pretty standard. They know how much the stores will have allotted to them on launch day. Once those units sell out, it tells you the store is out of stock (unavailable) and then you get to start checking the stock daily as they get their new shipments.
    09-13-2019 09:38 PM
  17. jayk82's Avatar
    Got my 512GB Silver 11 Pro with AppleCare+
    09-13-2019 10:18 PM
  18. love4speechless's Avatar
    I get to preorder my 256gb iPhone Pro Space Grey in 36 hours. Not like I’m counting or anything
    09-14-2019 05:11 AM
  19. Rob Phillips's Avatar
    WOW! We're not even close to the actual release day and yet you're telling me that stores are already sold out? I can't wrap my mind around that concept.

    Technically the devices aren't in the store's inventory yet, they're still at Apple's shipping depots. How can the system say that a device is out of stock when the device isn't even in the store's inventory yet? I figure that when you pre-order now you're essentially telling Apple to send a device from the shipping depot to your store of choice with your name on it.

    Or am I barking up the wrong tree here?

    Every configuration that I choose indicates that pickup is unavailable at both the Crocker Park and the Eton Apple Stores.
    Preordered iPhones that are being shipped to a local store and reserved for that particular customer are siloed from iPhones purchased online directly from the store. Those particular units are pulled from the store’s available inventory. Even though the phones aren’t actually at the stores yet, each store knows exactly how many they’re getting.
    09-14-2019 07:28 AM
  20. strikeIII's Avatar
    WOW! We're not even close to the actual release day and yet you're telling me that stores are already sold out? I can't wrap my mind around that concept.

    Technically the devices aren't in the store's inventory yet, they're still at Apple's shipping depots. How can the system say that a device is out of stock when the device isn't even in the store's inventory yet? I figure that when you pre-order now you're essentially telling Apple to send a device from the shipping depot to your store of choice with your name on it.

    Or am I barking up the wrong tree here?

    Every configuration that I choose indicates that pickup is unavailable at both the Crocker Park and the Eton Apple Stores.
    You're not barking up the wrong tree just a very old tree. Lol. It's been like that for years.
    09-14-2019 08:10 AM
  21. trparky's Avatar
    I figured that the stores were getting a batch of devices plus whatever reserved devices that people made preorders for. That way even people who didn't reserve a device would still get a chance to buy one if they arrived at the store early enough.
    09-14-2019 03:06 PM
  22. Rob Phillips's Avatar
    I figured that the stores were getting a batch of devices plus whatever reserved devices that people made preorders for. That way even people who didn't reserve a device would still get a chance to buy one if they arrived at the store early enough.
    That’s generally true. There are always two lines in front of the store at opening, one for reservations from preorders and one for walk-ins. They always have iPhones available for walk-ins that have been set aside.
    MasterDarque likes this.
    09-14-2019 09:15 PM
  23. trparky's Avatar
    When is this pre-order madness going to end? I seems that unless you're willing to wake up really early in the morning, your chances of making a pre-order at a store are not very good.
    09-14-2019 09:20 PM
  24. trparky's Avatar
    Wow, this is insane! I still can't put a pre-order in for pickup in any of my local stores. Either Apple seriously underestimated the number of people who want to buy this device or the demand for it is so really freakin' high that Apple just can't keep up.

    If it's the second option, Apple is going to have a very nice financial quarter.
    09-15-2019 10:43 AM
  25. flyinion's Avatar
    Wow, this is insane! I still can't put a pre-order in for pickup in any of my local stores. Either Apple seriously underestimated the number of people who want to buy this device or the demand for it is so really freakin' high that Apple just can't keep up.

    If it's the second option, Apple is going to have a very nice financial quarter.
    In store pre-orders are only for release day. Once release day comes you can start checking daily for stock but it's not a pre-order at that point. They can only stock so many model variations at a time for pre-order and those trying to just show up and buy. Plus all the other products they sell.
    09-15-2019 04:02 PM
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