1. alexrat1996's Avatar
    Hello everyone I havent posted on here in a while because I didn't have any issue with my devices.
    But my iphone 11 pro max has something stuck on the screen and the apple store didn't help then i chat apple and they set me up with a express Replacement but I have some questions ?

    1 are the Replacement same as the stores ones ?

    2 will the Replacement have no issues ?

    3 will the Warrenty and the IUP everything transfer to the new devices.

    4. once they get the device back will the hold go away ?

    FYI I dont care about dust in the lens I just want a working phone that has zero issues and I wont make another post after this.
    02-16-2020 12:37 PM
  2. Just_Me_D's Avatar
    Please contact Apple Support. They would be the best source to answer the questions you’ve asked. Thanks.
    02-16-2020 02:07 PM
  3. alexrat1996's Avatar
    i will thanks.
    02-16-2020 02:31 PM
  4. Jude526's Avatar
    They remove the hold when they receive phone being returned
    02-23-2020 06:21 PM

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